Hotel Front Desk Associate

1 month ago

Clearwater County, Canada B.C. LTD. Full time
Job Title: Hotel Front Desk Clerk

B.C. LTD. is seeking a detail-oriented and customer-focused Hotel Front Desk Clerk to join our team.

Key Responsibilities:
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments with accuracy and professionalism.
  • Provide information on hotel facilities and services, as well as points of interest in the area, to ensure a positive guest experience.
  • Maintain an inventory of vacancies, reservations, and room assignments to ensure seamless operations.
  • Answer telephone calls and relay messages in a courteous and efficient manner.
  • Assist guests with special needs and provide exceptional customer service.
  • Contact guests to deliver requested wake-up calls and provide timely updates on their stay.
Requirements:
  • Client focus and dependability are essential for this role.
  • Flexibility and the ability to work in a fast-paced environment are necessary.
  • Organized and reliable, with excellent communication skills.
  • Team player with a positive attitude and a willingness to learn.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Please note that we are an equal opportunities employer and welcome applications from all qualified candidates.

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