Hotel Front Desk Associate

2 weeks ago


Clearwater County, Canada B.C. LTD. Full time

We are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at B.C. LTD. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
Requirements:
  • Secondary (high) school graduation certificate
  • Will train
  • Client focus
  • Dependability
  • Flexibility
  • Organized
  • Reliability
  • Team player


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