Customer Service Team Lead

4 days ago


Laval, Quebec, Canada Randstad Full time

We are seeking a seasoned Customer Service Team Lead to join our team at Randstad. The ideal candidate will have a passion for customer service and team management, with a strong ability to lead and motivate teams.

About the Role

The successful candidate will be responsible for leading a team of customer service representatives, providing guidance and support to ensure excellent customer satisfaction.

As a key member of our team, you will work closely with cross-functional teams to develop and implement strategies that drive business growth and improve customer engagement.

This is an exciting opportunity for a dynamic leader who is passionate about customer service and team management.

Responsibilities
  • Lead a team of customer service representatives to achieve excellent customer satisfaction and high performance targets
  • Develop and implement effective strategies to improve customer engagement and retention
  • Work closely with cross-functional teams to drive business growth and improve operational efficiency
  • Mentor and coach team members to enhance their skills and knowledge
  • Provide timely feedback and coaching to employees to improve performance
Requirements

To be successful in this role, you will need:

  • A proven track record of leadership experience in a customer-facing environment
  • Strong communication and interpersonal skills
  • Ability to motivate and inspire teams to deliver exceptional results
  • Strategic thinking and problem-solving skills
  • Excellent time management and organizational skills
What We Offer

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan.

You will also have access to ongoing training and development opportunities to help you grow in your career.



  • Laval, Quebec, Canada Randstad Canada Full time

    Job SummaryWe are seeking a skilled Customer Service Team Lead to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for managing a team of customer service representatives and ensuring that our clients receive exceptional service.Key Responsibilities- Manage a team of customer service representatives to...


  • Laval, Quebec, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team in Laval, Quebec. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and providing guidance on customer interactions.About the RoleThis is a full-time position with a salary range of $25-$40 per...


  • Laval, Quebec, Canada IGA Full time

    Unlock Your Potential as an Assistant Service ManagerAre you a motivated and resourceful individual with a passion for learning and leadership? Do you have a strong sense of responsibility and a desire to grow in your career?We are seeking an Assistant Service Manager to join our team at IGA. As a key member of our retail store team, you will be responsible...

  • Service Team Lead

    4 weeks ago


    Laval, Quebec, Canada IGA Full time

    **Become a Service Team Lead**Are you a motivated and resourceful individual who is interested in learning more about food and developing your leadership skills?We are looking for a Service Team Lead to join our team at IGA. As a Service Team Lead, you will be responsible for providing feedback to team members to help them develop professionally and achieve...

  • Service Team Lead

    2 days ago


    Laval, Quebec, Canada IGA Full time

    OverviewWe are seeking a Service Team Lead to join our IGA team. This role is ideal for individuals who are passionate about food, motivated, and resourceful.


  • Laval, Quebec, Canada Cuisine Arya Inc. Full time

    Job Title: Food Service Team LeadJob Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Cuisine Arya Inc. as a Restaurant Operations Supervisor. The successful candidate will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job...

  • Team Lead

    2 months ago


    Laval, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a dedicated Shift Manager to oversee daily operations and lead a team of employees at beBee Professionals in Laval, Canada.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and manage team members, providing ongoing feedback and coaching.Handle customer inquiries and resolve...


  • Laval, Quebec, Canada McDonald's Full time

    About UsAt McDonald’s, we are proud to be one of the largest foodservice companies in the world, offering employment opportunities in both corporate and franchise restaurants.Our commitment to creating a diverse and inclusive workplace for all is long-standing. We believe in providing fair, equitable and accessible opportunities to all employees and...

  • Sales Team Lead

    3 weeks ago


    Laval, Quebec, Canada MAC Full time

    Assistant Store ManagerWe are seeking a dynamic and inspirational Assistant Store Manager to play a leading role in the success of our store. This individual will support the Store Manager in leading, coaching, and developing our team of Sales Associates to achieve sales, customer service, and operational targets. The ideal candidate will have proven...


  • Laval, Quebec, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of experience in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.Key...


  • Laval, Quebec, Canada beBee Professionals Full time

    We are looking for a Customer Service Liaison to join our team at beBee Professionals. The successful candidate will be responsible for managing client accounts, developing relationships with new and existing clients, and providing support to clients. Key requirements include a Bachelor's degree in Business Administration and at least two years of experience...

  • Sales Team Lead

    4 weeks ago


    Laval, Quebec, Canada MAC Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at MAC. As a key member of our retail operations team, you will play a leading role in supporting the Store Manager to achieve sales, customer service, and operational targets. The ideal candidate will have a proven track record of coaching and mentoring...


  • Laval, Quebec, Canada Randstad Full time

    We are seeking a highly motivated and bilingual customer service representative to join our team at a leading furniture distribution and sales company. As a customer service representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...


  • Laval, Quebec, Canada Randstad Full time

    Administrative Assistant Opportunity in LavalWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team in Laval. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing correspondence, and coordinating administrative tasks.Key Responsibilities:Provide...


  • Laval, Quebec, Canada McDonald's Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at McDonald's. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking orders, and processing payments.Key Responsibilities:Greet customers and provide a warm welcomeTake orders and process payments in a timely and...


  • Laval, Quebec, Canada Réno-Dépôt Full time

    Job SummaryWe are seeking a skilled Cashier and Customer Service Specialist to join our team at Réno-Dépôt Ste Dorothée. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized checkout area.Key ResponsibilitiesGreet customers...


  • Laval, Quebec, Canada belairdirect Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Agent. As a key member of our team, you will play a vital role in ensuring the best possible protection of our customers' most valuable assets.Key ResponsibilitiesAnalyze customer needs and promote products and services to provide...

  • Team Member

    1 week ago


    Laval, Quebec, Canada Michaels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our retail team at Michaels. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key Responsibilities• Provide excellent customer service, responding to...

  • Sales Team Lead

    4 weeks ago


    Laval, Quebec, Canada MAC Full time

    Assistant Store Manager - SalesJob SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at MAC. As a key member of our sales team, you will be responsible for supporting the Store Manager in leading, coaching, and developing our team of Sales Associates to achieve sales, customer service, and operational...

  • Team Lead

    4 weeks ago


    Laval, Quebec, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a Team Lead - Cleaning Services to join our team at beBee Professionals. In this role, you will be responsible for overseeing cleaning operations, ensuring that all facilities meet cleanliness and hygiene standards.Key Responsibilities:Supervise and coordinate cleaning staff and daily activities.Inspect areas to ensure high standards of...