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Settlement Program Coordinator

2 months ago


Toronto ON, Canada CultureLink Settlement and Community Services Full time

At CultureLink Settlement and Community Services, we are a settlement and community organization with 35 years' experience in developing and delivering services to meet the needs of diverse communities. We work within an anti-oppression framework and are committed to equity.

This is a bargaining unit position.

Job Summary

The Program Worker implements the Settlement Workers in Schools (SWIS) program. The SWIS provides needs assessment, referrals, follow-up support to clients, and group sessions to newcomer families and youth in various domains including Education, Employment, Family, Healthcare, Housing, Immigration, Housing Security, Income Security and other allied programs. Services need to be provided in a culturally sensitive manner/approach maintaining client confidentiality.

Goals are to assist clients in understanding the Canadian education system, and to access important settlement resource to help clients make informed settlement decisions.

CultureLink Settlement and Community Services provides one-on-one assistance and information orientations sessions related to settlement and various youth orientation sessions. The Program Worker plans, carries out and reports on program activities.

Duties and Responsibilities
  • Plan workshops, programs & information sessions with clients, families, children, and youth to ensure that groups are sensitized on various settlement topics and issues.
  • Coordinate with external stakeholders, schools, & Orientation centers to partner in initiatives & activities facilitating the settlement process of families.
  • Prepare promotional material and publicize events through flyers and social media for programs to have full visibility.
  • Complete registration of clients and verify their data and particular to uphold data integrity and validation.
  • Provide support with the Summer Settlement Program (SSP), hosting workshops for newcomer students and families.
  • Provide needs assessment and appropriate referrals during client intake process and provide tailored, incremental settlement plans to advance newcomer settlement goals. Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other support services.
  • Maintain program statistics and appropriate input of client details into the OCMS database to report across parameters on a regular basis and strict adherence to variance and target achieving.
  • Create partnerships with stakeholders so that programs can be implemented to achieve mutually agreed objectives.

Salary: $28.66-$30.41 per hour. Work hours: 35 hours per week. Opportunities for professional growth and development are available at CultureLink Settlement and Community Services. If you're passionate about helping others and contributing to a positive impact, join us as a Program Worker