Technical Advisor
3 days ago
Job Title: Technical Advisor
Job Summary:
We are seeking a highly skilled Technical Advisor to join our team at Bell Canada. As a Technical Advisor, you will be responsible for providing technical expertise and guidance to our customers and internal teams.
Key Responsibilities:
- Provide technical lead for voice solutions, including SIPT, Hosted IP Voice, and Contact Centre technology
- Consult with customers to understand their business needs and provide recommendations for voice telecommunications solutions
- Design and configure voice solutions for customers, including technical reports and presentations
- Participate in the evaluation and shaping of new product offerings and applications
- Collaborate with internal teams to ensure seamless delivery of solutions to customers
Requirements:
- Solid knowledge and experience on TCP/IP Networks, Voice over IP, DHCP, VLAN, LANs, WANs, Ethernet, Routing, IP Applications, and Cloud
- Minimum of 3 years of technical experience in a telecommunications environment, including knowledge of telephone networks and voice technology
- Ability to manage and coordinate multiple customer projects simultaneously
- CCNA certification is an asset
Additional Information:
Adequate knowledge of French is required for positions in Quebec.
Work Arrangements: This is a regular, full-time position. For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.
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