Risk Management Specialist

1 month ago

Hamilton, Ontario, Canada Arthur J. Gallagher & Co. (AJG) Full time
About the Role

We are seeking a highly skilled Client Solutions Manager to join our global brokerage team at Arthur J. Gallagher & Co. (AJG). As a key member of our team, you will be responsible for delivering exceptional service to both internal and external clients through the day-to-day account management of an assigned group of accounts.

Key Responsibilities
  • Successfully manage an assigned group of accounts to achieve key business outcomes such as client retention, client satisfaction, and operating/margin targets.
  • Build and solidify relationships with existing clients by providing exceptional ongoing care and support.
  • Partner with the Production team to take a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner.
  • Secure existing business and drive the sale of additional services and lines of coverage.
  • Cultivate relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers.
  • Support one or more Producers and/or Account Executives and be the first line of contact when the Producer or Account Executive is not available.
  • Coordinate appropriate resources to address the client's risk management needs.
About You
  • Previous insurance knowledge is strongly preferred.
  • Proven track record with successfully managing client relationships.
  • Solid financial savvy.
  • RIBO License is mandatory.
  • Proficiency and comfort in using technology as a tool to enhance productivity and quality.
  • Strong written and verbal communication skills in English.
  • Proven ability to comfortably engage others in consultative discussions.
  • Effectively manage/balance multiple and sometimes competing deliverables.
  • Work in a self-directed manner, collaborating with colleagues when appropriate.
What We Offer

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits, including flexible medical & dental coverage, life, dependent life and AD & D Insurance options, retirement savings, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work arrangements, paid sick days & personal days, paid Time Off to Volunteer, employee education recognition program, employee referral bonus program, LifeWorks Employee Assistance Program, and Matching Gift Program.

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