Facilities Maintenance Specialist
1 week ago
Role Overview
A facilities maintenance specialist is needed at Ainsworth, a dynamic company with an unprecedented growth rate.
The successful candidate will play a vital role in maintaining exceptional service and best-in-class resident experience through timely and efficient maintenance in parking, exterior, and amenity areas of the property.
This position requires regularly scheduled on-call responsibilities after business hours, including statutory holidays. The ideal candidate should be able to work independently and as part of a team, communicating effectively with residents and colleagues.
Main Responsibilities:
- Provide excellent customer service to residents, addressing their concerns and complaints in a timely and professional manner.
- Cleanliness duties, including litter pick-up, sweeping, shoveling, pressure washing, or as assigned by the supervisor.
- Promote a safe and clean environment by performing daily checks and reporting any hazards or issues.
- Monitor and adjust irrigation systems for optimal efficiency, ensuring minimal water waste.
- Maintain the pool, hot tub, and sauna areas, adhering to all safety protocols.
- Ensure garbage and recycling bins are emptied regularly, promoting a healthy and sustainable environment.
- Support the Resident Experience Manager in enforcing rules and regulations, fostering a positive community atmosphere.
- Perform snow removal duties in a timely and efficient manner, keeping the lobby entrance clear and safe.
- Handle and store hazardous materials responsibly, following all safety guidelines and protocols.
- Collaborate with vendors and contractors to ensure smooth project execution.
- Complete work orders and turnover maintenance tasks accurately and efficiently.
- Conduct daily vacant suite checks, identifying and addressing any issues promptly.
- Maintain a high level of occupational health and safety standards, ensuring all mechanical areas are clean and safe for occupants.
- Educate yourself on all mechanical equipment and systems, taking ownership of regular maintenance and repairs.
- Test elevators regularly, ensuring proper functionality and safety features.
- Manage hazardous materials and respond promptly to environmental hazards, upholding the company's commitment to sustainability.
- Report breaches of the property's rules and regulations, contributing to a safe and respectful living environment.
- Assist with receiving deliveries and assembling items as required, demonstrating flexibility and adaptability.
- Foster excellent resident relations by employing a customer-service-based approach, resolving issues promptly and professionally.
- Participate in resident and staff community support events, reinforcing the company's inclusive culture.
- Document all work order activities accurately and efficiently using Yardi software.
- Maintain a seasonal snow removal log, tracking all activities and updates.
- Stay up-to-date with all Safety Data Sheets and adhere to OSHA rules and regulations, prioritizing employee and resident safety.
- Keep accurate records of maintenance activities, files, and documentation, adhering to established procedures.
- Attend mandatory training sessions, expanding your skills and knowledge to excel in this role.
- Set and achieve personal goals within Dayforce, collaborating with your leader to review progress and make adjustments.
Requirements:
- High school diploma supplemented with OHSA, WHMIS, and First Aid certifications.
- Broad knowledge of basic building systems and general maintenance techniques, with a focus on customer service.
- Minimum one year of experience in basic property maintenance, with a preference for those in the property management or hospitality industry.
- Ability to communicate effectively and professionally, developing strong relationships with team members and residents.
- Fluent English skills (oral and written).
- Ability to allocate time effectively, working under pressure and handling multiple demands and competing priorities.
- Physical ability to lift at least 50 pounds and perform repetitive movements.
- Personal hand tools may be required for specific tasks.
- Experience with apps on handheld devices.
- Criminal verification check required for employment.
Benefits and Perks:
- A competitive salary range: $45,000 - $60,000 per annum.
- Extensive benefits package, including comprehensive health, dental, and medical coverage, RSP matching, and generous vacation time.
- An inclusive organization that values diversity and belonging, offering a great team atmosphere and potential for career advancement.
- Hybrid working models, where applicable.
- Employee discounts and incentives.
About Us:
Ainsworth is a rapidly growing company committed to providing exceptional services and experiences to our residents. Our mission is to foster a supportive and inclusive community, emphasizing resident satisfaction and service delivery. We believe in investing in our employees' growth and well-being, recognizing their contributions to our success.
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