Customer Service Representative

6 days ago


Cambridge, Ontario, Canada Zehrs Full time
About Us
At Zehrs, we're committed to creating a positive shopping experience for our customers. We believe in the importance of community and strive to make a difference in the lives of those around us.

We're a dynamic retailer with a long history of innovation and growth. Our commitment to sustainability and social impact is reflected in our approach to business, which focuses on three key areas: Environment, Sourcing, and Community. Our CORE Values – Care, Ownership, Respect, and Excellence – guide all our decision-making and are embodied in our Blue Culture.

Career Opportunity
We're seeking a motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will play a critical role in providing excellent customer service and ensuring that every customer has a positive shopping experience. This includes processing transactions efficiently and accurately, handling customer inquiries, and maintaining a clean and organized store environment.

Key Responsibilities
- Provide exceptional customer service by greeting customers warmly, answering questions, and resolving issues promptly
- Process transactions quickly and accurately, using our point-of-sale system
- Maintain a clean and organized store environment, including the register area and surrounding spaces
- Restock supplies as needed and keep the area well-stocked
- Collaborate with colleagues to achieve sales goals and meet customer needs

Requirements
- High school diploma or equivalent required; previous retail experience an asset
- Strong communication and problem-solving skills, with a focus on customer satisfaction
- Ability to work varied shifts, including days, evenings, and weekends, and to be flexible with scheduling
- Physical ability to stand for extended periods, move 25lbs, and perform tasks requiring manual dexterity

What We Offer
We offer a competitive salary of $18.50 per hour, plus opportunities for advancement and professional growth. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as a generous paid time off policy. We're committed to diversity and inclusion, and welcome applications from individuals who reflect the diverse communities we serve.

How to Apply
If you're a motivated and customer-focused individual looking for a challenging and rewarding career opportunity, please submit your application today. We look forward to hearing from you

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