Senior Bilingual Client Onboarding Specialist
1 day ago
Altis Recruitment is seeking a highly skilled Senior Bilingual Client Onboarding Specialist to join their Operations team in a dynamic and fast-paced environment. Reporting to the Senior Manager of the Transitions Team, this role focuses on delivering exceptional customer service by managing all aspects of onboarding new advisors.
Key ResponsibilitiesThis position requires strong bilingual communication skills in English and French and a commitment to maintaining an exceptional customer experience throughout the onboarding process.
- New Advisor Onboarding: Resolve escalations related to new advisor transitions promptly and accurately, applying strong business acumen and investigative skills to address issues with urgency and exceptional service.
The ideal candidate will navigate and manage essential business processes, including documentation requirements, product knowledge, and CIRO-governed systems, while maintaining client onboarding data accuracy to ensure seamless advisor access to digital client packages.
- Collaboration and Communication: Collaborate with internal and external partners to gather necessary information and facilitate efficient workflows, coordinate with impacted teams, provide timely updates, and ensure task completion to enhance the client experience.
This role also involves overseeing tasks related to client setup, including banking arrangements, transfers, income profiles, systematic events, and managed accounts, while meeting SLAs, and updating account information and ensuring compliance with CRA and IRS residency certification requirements.
- Client Preferences and Notifications: Manage and update client preferences for e-delivery, statements, confirmations, and tax forms, ensuring smooth communication.
Qualified candidates will possess bilingual proficiency in English and French, post-secondary education or equivalent experience, previous experience in brokerage operations or advisor onboarding transitions, strong communication, organizational, and problem-solving skills, exceptional attention to detail, and the ability to work independently and collaboratively in a team environment.
We estimate the salary range for this position to be between $60,000 and $80,000 per year, depending on location and experience.
-
Senior Client Onboarding Specialist
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob OverviewThe Senior Client Onboarding Specialist is responsible for ensuring a seamless client onboarding experience. This involves managing all aspects of new advisor onboarding, providing high-quality customer service, and adhering to established service levels.Key Responsibilities:• Ensure client onboarding data accuracy by applying high standards of...
-
Senior Onboarding Specialist
3 days ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Senior Onboarding Specialist to join our team at Worldsource Wealth Management. In this role, you will be responsible for managing all aspects of onboarding new advisors, ensuring high-quality customer service and adherence to established service levels.About the RoleThis is an 18-month...
-
Client Onboarding Specialist
20 hours ago
Markham, Ontario, Canada Altis Recruitment Full timeAbout Altis Recruitment: We help clients in the financial services sector find top talent to drive their business forward. Our expertise is built on a deep understanding of the industry and its needs.">Job Title: Client Onboarding Specialist - Financial Services">About the Role: This role focuses on delivering high-quality customer service by managing all...
-
Senior Onboarding Specialist
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob OverviewWe are seeking a highly motivated and organized Senior Onboarding Specialist to join our team at Worldsource Wealth Management. As a key member of our Transitions Team, you will play a critical role in ensuring a seamless onboarding experience for new advisors.About the RoleThis is an exciting opportunity to leverage your exceptional customer...
-
Senior Onboarding Specialist
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeAbout the RoleWe are seeking a highly motivated and organized Senior Onboarding Specialist to join our team at Worldsource Wealth Management. As a key member of our transitions team, you will be responsible for providing exceptional customer service by managing all aspects of onboarding new advisors.
-
Senior Onboarding Specialist
1 week ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob DescriptionAs a Senior Onboarding Specialist at Worldsource Wealth Management, you will play a crucial role in providing exceptional customer service to new advisors.Key Responsibilities:Escalation Resolution: Resolve complex issues related to new transition advisors promptly and accurately, demonstrating strong business acumen and excellent...
-
Senior Onboarding Specialist
3 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeAt Worldsource Wealth Management, we are seeking a highly motivated and energetic Transition Administrator to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless onboarding experiences for new advisors.As a key member of our Transitions Team, you will work closely...
-
Financial Services Onboarding Specialist
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Financial Services Onboarding Specialist to join our team at Worldsource Wealth Management. As a key member of our operations team, you will play a critical role in ensuring the smooth onboarding of new advisors and providing exceptional customer service to our clients.
-
Transformational Onboarding Specialist
3 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Transformational Onboarding Specialist to join our team at Worldsource Wealth Management. As a key member of our Transitions Team, you will play a vital role in providing exceptional customer service by managing all aspects of onboarding new advisors.The ideal candidate will possess excellent...
-
Senior Onboarding Specialist
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob Description:">We are seeking an experienced and detail-oriented Transition Administrator to join our team at Worldsource Wealth Management."> ">About the Role:">The Transition Administrator is responsible for providing high-quality customer service by managing all aspects of onboarding new advisors. This includes resolving escalations, navigating...
-
Financial Services Onboarding Specialist
1 week ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeAbout the RoleWe are seeking a highly motivated Transition Administrator to join our team at Worldsource Wealth Management.Job Summary:This is an 18-month contract position that reports directly to the Senior Manager, Transitions Team. The successful candidate will be responsible for providing exceptional customer service by managing all aspects of...
-
Transition Specialist
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeAbout the RoleWe are seeking a highly motivated Transition Specialist to join our team in providing exceptional customer service by managing all aspects of onboarding new advisors.
-
Professional Onboarding Specialist
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeAbout the Role">This is a challenging opportunity for a highly motivated and organized individual to join our team as a Transition Administrator. In this role, you will be responsible for providing exceptional customer service by managing all aspects of onboarding new advisors.">Responsibilities">">Ensure accurate and timely completion of client onboarding...
-
Financial Services Onboarding Specialist
3 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeAbout the RoleWe are seeking a highly motivated Transition Administrator to join our team at Worldsource Wealth Management. As a key member of our Transitions Team, you will play a vital role in providing exceptional customer service by managing all aspects of onboarding new advisors.ResponsibilitiesEnsure client onboarding data accuracy and apply high...
-
Financial Onboarding Coordinator
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob OverviewWe are seeking a highly motivated Transition Administrator to join our team at Worldsource Wealth Management. As a key member of our Transitions Team, you will play a critical role in providing exceptional customer service and ensuring a seamless onboarding experience for new advisors.About the RoleThis 18-month contract position offers a unique...
-
Senior Registered Product Specialist
2 weeks ago
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob OverviewAt Worldsource Wealth Management, we're seeking an experienced Senior Registered Product Specialist to join our team. This role offers a unique opportunity for growth and professional development.Salary:The estimated salary range for this position is between $65,000 - $85,000 per year, commensurate with experience.Key Responsibilities:Processing...
-
Markham, Ontario, Canada Worldsource Wealth Management Full timeJob DescriptionThe Senior Registered Products Administrator Specialist will be responsible for the efficient operation of registered plans, encompassing retirement savings (RRSP), retirement income (RRIF), education (RESP), first home (FHSA) and locked-in plans (LRSP, LRIF).This highly motivated and energetic individual must ensure all requests and inquiries...
-
Client Care Specialist
2 months ago
Markham, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly skilled and compassionate Client Care Specialist to join our team at beBee Professionals. In this role, you will provide essential care to clients, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with personal care, including hygiene, dressing, and mobility.Provide support with medication...
-
Senior Mortgage Support Specialist
3 weeks ago
Markham, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a Senior Mortgage Support Specialist to join our team. As a key member of our Mobile Mortgage Specialist (MMS) channel, you will provide day-to-day support to our Specialists in all areas of credit administration.About the RoleThis is a casual role that reports to the Manager, MMS Assistants. The position is primarily remote,...
-
Senior Loan Specialist
3 weeks ago
Markham, Ontario, Canada Government of Canada - Central Full timeJob OverviewWe are seeking a skilled and experienced loan specialist to join our team at the Government of Canada - Central. As a senior loan specialist, you will play a critical role in approving or rejecting loan applications, assisting clients with their financial objectives, and promoting the sale of credit and loan services.Key ResponsibilitiesApprove...