Professional Onboarding Specialist

4 days ago


Markham, Ontario, Canada Worldsource Wealth Management Full time

About the Role

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This is a challenging opportunity for a highly motivated and organized individual to join our team as a Transition Administrator. In this role, you will be responsible for providing exceptional customer service by managing all aspects of onboarding new advisors.

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Responsibilities

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  • Ensure accurate and timely completion of client onboarding tasks, adhering to established service levels;">
  • Coordinate with internal stakeholders to update account information and ensure compliance with documentation related to CRA and IRS self-certification of residency status;">
  • Manage and update client preferences related to e-delivery for statements, confirms, and tax forms, ensuring smooth and accurate communication;">
  • Fulfill other transition activities, such as banking arrangements, transfers, income profiles, systematic events, managed accounts, and more, while maintaining high standards of quality control.">
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Requirements

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To succeed in this position, you will need:

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  • Fluency in both English and French;">
  • Knowledge of Dataphile, Unifide or Inform is an asset;">
  • A strong commitment to delivering exceptional customer service and maintaining a positive experience throughout the onboarding process;">
  • An ability to work effectively in a fast-paced environment and prioritize multiple tasks and deadlines;">
  • Strong organizational and communication skills, with the ability to build strong relationships with internal stakeholders.">
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Compensation

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The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.

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About Worldsource Wealth Management

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We are a dynamic and growing company committed to accessibility in employment and equal access to employment opportunities for candidates, including persons with disabilities. We strive to create a workplace that values diversity and inclusion and offers opportunities for growth and development.

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How to Apply

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If you are a motivated and organized individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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