Softgoods Sales Associate

4 weeks ago

St John's, Newfoundland and Labrador, Canada Giant Tiger Full time
Job Title: Softgoods Associate

We are seeking a highly motivated and customer-focused Softgoods Associate to join our team at Giant Tiger. As a Softgoods Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, including softgoods products and services.
  • Ensure a positive shopping experience for customers, including maintaining a clean and organized store environment.
  • Process customer transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Replenish merchandise around the checkout area, ensuring that products are stocked and easily accessible to customers.
  • Follow up on hot selling items and complete markdowns and SKU changes as needed.
  • Maintain planograms, labels, tickets, and signing standards to ensure a visually appealing store environment.
  • Perform cycle counts as required to ensure inventory accuracy.
  • Ensure compliance with all policies when selling tobacco and lottery products.
  • Ensure health and safety policies and guidelines are followed at all times.
Requirements:
  • Strong customer service skills, with the ability to work effectively with customers from diverse backgrounds.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and communication.
  • Ability to handle a variety of tasks in a fast-paced environment, with a high level of energy and enthusiasm.
  • Attention to detail, with a focus on accuracy and quality in all aspects of the job.
  • Effective communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
Working Conditions:

The physical demands of this role include standing and walking for long periods, bending, twisting, and squatting, lifting and moving up to 18 kg (40 lbs), and performing tasks involving firm grasping and repetitive hand motions. The role also requires the ability to reach above shoulder height and below waist level, and to operate equipment such as ladders.

Giant Tiger is an equal opportunities employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for growth and development.

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