Regional Director

3 weeks ago

Ottawa, Ontario, Canada TÜV SÜD Full time
{"Job Title: Regional Manager Job Summary: We are seeking a highly skilled and experienced Regional Manager to oversee the operations of our Canada facilities, including Toronto and Ottawa. The successful candidate will be responsible for managing a team of Sales Executives, developing sales strategies, and working closely with the Business Line Director to grow sales in various service areas. Key Responsibilities: * Manage the operational performance of the Canadian region and labs, ensuring compliance with T\u00dcV S\u00dcD Policies and ISO17025 Guidelines * Set operational KPIs to monitor region performance and assess training needs * Conduct performance reviews and provide coaching to direct reports * Collaborate with other Regional Managers to ensure sites are staffed and equipped to meet business needs * Streamline processes and workflow to improve efficiency * Support customer meetings, inquiries, and testing to drive business development * Oversee the Toronto and Ottawa technical leads to ensure project timelines and revenue targets are met * Develop lab and equipment strategy and best practices to support efficient and cost-effective lab operations * Create future strategic plans and provide professional after-sales support to enhance customer satisfaction * Assist in negotiating agreements with current and prospective clients * Ensure site operations maintain compliance with environment, health, and safety (EHS) requirements Requirements: * Well-versed in technical/engineering details related to modern technology/TIC business * Demonstrated ability to manage lab operations to drive revenue and satisfy customer deliverables * Demonstrated leadership and supervisory experience * Excellent oral and written communication skills * Knowledge of MS Word, Excel, and PowerPoint * Ability to multi-task and handle deadlines * Articulate, professional, courteous, and effective manner with internal and external customers * Customer service-oriented * Self-starter with a positive outlook and motivated attitude * Bachelor's Degree or equivalent education preferred * Minimum 3-5 years Experience in product safety compliance services * Minimum 5 years of supervisory/leadership experience, including development of individuals and teams * Minimum 5 years operational experience in a lab environment with financial/cost responsibilities * Knowledge of market research, sales, and negotiating principles * Excellent communication/presentation skills and ability to build relationships * Organizational and time management skills What We Offer: * Competitive salary and benefits package * Opportunities for professional growth and development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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