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Front Desk Associate

1 month ago

Gravenhurst, Ontario, Canada Mobilize Connect Full time

Are you looking for a challenging role in customer service? We have an exciting opportunity for a Front Desk Associate to join our team at Mobilize Connect.

The Front Desk Associate will be the first point of contact for our guests, providing exceptional service and ensuring a smooth stay. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities:

  • Register guests and assign rooms
  • Accommodate special requests and provide excellent customer service
  • Assist with preregistration and blocking of rooms for reservations
  • Process guest check-outs and perform end-of-day accounting tasks
  • Coordinate room status updates with the housekeeping department
  • Process guest requests and resolve any issues that may arise
  • Follow safety and emergency procedures

As a Front Desk Associate, you will have the opportunity to work in a dynamic environment and develop your skills in customer service, communication, and problem-solving. If you are a team player with a positive attitude and a passion for delivering exceptional service, we encourage you to apply.

Our program offers:

  • Full-time, paid work with opportunities for overtime
  • No fees for job seekers
  • A chance to work with a dynamic team and develop your skills

Eligibility:

  • Customer service or hospitality experience is an asset
  • Must have a full/Unrestricted Drivers License
  • Must be 18 and be legally able to work in Canada
  • Provide a clear police record