Business Process Consultant

3 weeks ago

Toronto, Ontario, Canada BMO Full time
Job Description

As a Business Process Consultant at BMO, you will play a key role in designing, developing, testing, implementing, measuring, and managing processes that drive business strategy and customer experience. You will collaborate with cross-functional teams to identify opportunities for process improvement and develop solutions that meet business requirements and best practices.

Key Responsibilities:
  • Design and implement process improvements that drive operational efficiency and effectiveness
  • Collaborate with stakeholders to understand business requirements and develop process solutions
  • Develop and maintain process documentation, including process flows, playbooks, and other relevant materials
  • Identify and implement opportunities for process automation and simplification
  • Develop and deliver presentations to senior executives and stakeholders on process improvements and recommendations
  • Participate in the development and implementation of operational programs and initiatives
  • Stay up-to-date with industry trends and best practices in process improvement and operational excellence
Requirements:
  • 5-7 years of relevant experience in process improvement and operational excellence
  • Post-secondary degree in a related field of study or equivalent combination of education and experience
  • Strong analytical and problem-solving skills, with ability to identify and implement process improvements
  • Excellent communication and interpersonal skills, with ability to collaborate with stakeholders at all levels
  • Knowledge of business analysis and project delivery practices and standards
  • Knowledge of business/group processes, procedures, and controls
  • Understanding of risk, regulatory, and compliance requirements
What We Offer:

BMO offers a competitive salary range of $68,000.00 - $126,000.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We are committed to an inclusive, equitable, and accessible workplace, and offer accommodations to candidates with disabilities.

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