Technical Support Specialist

2 months ago

Ajax, Ontario, Canada beBee Professionals Full time
BeBee Professionals: A Leader in Technical Support

We are seeking a highly skilled Technical Support Specialist to join our team at BeBee Professionals. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, ensuring that our products and services run smoothly and efficiently.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or chat
  • Troubleshoot and resolve technical issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of our products and services
  • Communicate effectively with customers to understand their needs and provide solutions
Requirements:
  • Bachelor's degree in Computer Science or related field
  • At least 2 years of experience in a technical support role
  • Knowledge of computer hardware and software
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.

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