Technical Support Specialist
4 weeks ago
Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Smartworld Infotech solutions inc. The ideal candidate will have a strong background in computer systems and excellent communication skills.
Key Responsibilities:
- Provide technical assistance to users experiencing difficulties with computer systems
- Research and implement solutions to technical issues
- Collaborate with other technical support analysts to maintain a problems and solutions log
- Participate in the redesign of applications and software
- Supervise other technical support workers
- Provide business systems, network, and Internet support to users
- Set up equipment for employee use
- Perform Web-server backup and recovery operations
Requirements:
- College/CEGEP education
- 7 months to less than 1 year of experience
- Excellent communication and problem-solving skills
- Ability to work in a team environment
Working Conditions:
- 36 hours per week
- Permanent position
- English language required
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Technical Support Specialist
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