Inside Sales Representative

4 days ago


Surrey, British Columbia, Canada WESCO Full time
Job Summary

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Wesco International, Inc. As an Inside Sales Representative, you will play a critical role in driving sales growth and delivering exceptional customer service.

Key Responsibilities
  • Sales and Account Management: Identify and pursue new sales opportunities, build and maintain relationships with existing customers, and develop strategies to increase sales and customer satisfaction.
  • Order Management: Process and manage customer orders, including verifying and entering orders, transferring orders to fulfillment, and explaining stock-outs and expected delivery dates.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Collaboration and Communication: Work closely with outside sales teams, marketing, and other departments to ensure goals are met and customer needs are met.
  • Reporting and Analysis: Analyze sales data and customer feedback to identify trends and opportunities for growth and improvement.
Requirements
  • Education: High School Degree or Equivalent required; Bachelor's degree preferred.
  • Experience: 0-2 years of sales and customer service experience, preferably in a business-to-business (B2B) setting.
  • Skills: Strong communication and interpersonal skills, ability to work in a team environment, and proficiency in Microsoft Office.
  • Travel: Ability to travel up to 25% for sales meetings and customer visits.
What We Offer
  • Competitive Salary and Commission: We offer a competitive salary and commission structure to motivate and reward top performers.
  • Opportunities for Growth and Development: We provide opportunities for professional growth and development, including training and mentorship programs.
  • Collaborative and Dynamic Work Environment: We foster a collaborative and dynamic work environment that encourages teamwork, innovation, and creativity.


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