Patient Transportation Coordinator

4 weeks ago


Kelowna, British Columbia, Canada Interior Health Authority Full time
Job Title: Patient Transportation Coordinator

Interior Health is seeking a skilled Patient Transportation Coordinator to join our team in Kelowna, BC.

Job Summary:

We are looking for a detail-oriented and organized individual to coordinate patient transfers between health authority facilities. The successful candidate will work in a call-centre environment to arrange patient transfers, communicate with clinical staff and transportation providers, and ensure the efficient flow of patients through the healthcare continuum.

Key Responsibilities:
  • Coordinate patient transfers between health authority facilities, ensuring timely and cost-effective delivery of transportation resources.
  • Communicate with clinical staff, transportation providers, and bed coordinating agencies to facilitate patient flow and optimize resource utilization.
  • Provide transportation resources that match the care requirements of patients, while minimizing costs and reducing avoidable length of stay in hospital.
  • Collaborate with facility staff, transport providers, and bed coordinating agencies to identify opportunities for program improvement and implement changes to enhance patient care and operational efficiency.
  • Participate in continuous quality improvement activities, including auditing patient transfer activities, identifying opportunities for improvement, and reporting incidents and complaints.
Requirements:
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Minimum 2 years of experience in a related field, such as healthcare operations, logistics, or transportation coordination.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team, with a strong focus on customer service and patient care.
What We Offer:
  • An attractive remuneration package, including a competitive salary and benefits.
  • Excellent career prospects and opportunities for professional growth and development.
  • Employer-paid training and education opportunities.
  • A work-life balance that supports your overall well-being.

Interior Health is committed to creating an inclusive and diverse workplace that reflects the communities we serve. We welcome applications from Indigenous peoples, people of colour, people with disabilities, and others who may contribute to the diversity of our organization.



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