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Licensed Spa Coordinator

2 months ago

Toronto, Ontario, Canada Equinox Full time
Job Title: Licensed Spa Coordinator

We are seeking a highly skilled and enthusiastic Licensed Spa Coordinator to join our team at Equinox in Toronto. This is an excellent opportunity for a candidate looking to make a significant impact in a dynamic and growing organization.

Job Summary:

The Licensed Spa Coordinator is responsible for ensuring a memorable experience for our Spa guests. This includes greeting guests, orientating them to the spa facilities, and providing exceptional personal guest service.

Key Responsibilities:
  • Interview, hire, and coach staff members to ensure exceptional service delivery
  • Develop and implement outreach marketing strategies to promote the spa
  • Manage daily operations, including inventory management and monitoring of daily goals and budgets
  • Provide orientation tours, explaining spa amenities and answering guests' questions
  • Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation
  • Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions
  • Handle guests' questions and concerns professionally and courteously
  • Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area
Qualifications:
  • Must possess a valid Massage Therapy or Esthetics License
  • Enthusiasm and excellent customer service skills
  • Must enjoy working with people with a friendly and outgoing personality
  • Able to be efficient and productive in a fast-paced environment
  • Basic math and money handling skills
  • Excellent communication, listening, and computer skills
  • Must be a team player
What We Offer:
  • Competitive salary, benefits, and industry-leading commission opportunities
  • Complimentary Club membership
  • Perks and incentives with our products and services, including Personal Training, Pilates, Spa, and Shop

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in Canada.