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Insurance Administrative Assistant
1 month ago
We are a dynamic team of insurance professionals dedicated to providing exceptional service to our clients. Our office is located in Aurora, ON, and we are proud to be a part of the local community.
We help our clients with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Business Insurance. Our team is passionate about delivering value-based conversations and providing a remarkable client experience.
We are looking for a driven and competitive professional to join our team as an Administrative Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, answering and distributing incoming calls, and performing various administrative duties.
Responsibilities:- Answer and distribute all incoming calls into the office
- Provide efficient and exceptional customer service to clients
- Process customer claims and follow up with our claims partners
- Manage billing and payment follow-ups
- Book appointments and manage team calendars
- Prepare packages for mailing and write customer greeting cards
- Perform other administrative duties as assigned
- Property and Casualty OTL license (preferred/must obtain within probationary period - 6 months)
- Previous sales, customer service, or administrative experience is an asset
- Excellent communication skills - written, verbal, and listening
- Proactive problem-solving skills
- Ability to multi-task and make presentations to potential customers
- Salary: $42,000 during probation, with commissions and base salary increase available after successful completion of OTL license and probation
- Employee benefits, paid training, paid vacation, and paid sick days
- Optional schedule after 1 year of employment - 2 week cycle: 9 days on & 1 day off [Tues/Wed/Thur]
We are an independent contractor agent that is part of the Desjardins exclusive agent network. This means that our employees are not employees of Desjardins, but rather work directly with our agency. We are proud to be a part of the local community and are committed to providing exceptional service to our clients.