Food Service Operations Manager
7 days ago
Join Tim Hortons as a Food Service Operations Manager and take on the challenge of leading a dynamic team in our fast-paced restaurants. As a key member of our operations team, you will be responsible for overseeing daily restaurant operations, ensuring seamless service delivery to our customers, and driving business results through data-driven decision making.
About the RoleThis is an exciting opportunity to grow your career with a global brand that values innovation, customer satisfaction, and employee development. As a Food Service Operations Manager, you will oversee all aspects of restaurant operations, including staff management, inventory control, food quality, and customer service.
Responsibilities- Lead and manage a team of 3-4 staff members, providing guidance, coaching, and performance feedback to ensure they meet their roles and responsibilities.
- Develop and implement operational strategies to drive sales growth, improve customer satisfaction, and enhance the overall dining experience.
- Maintain accurate records of stock levels, repairs, sales, and wastage to inform business decisions and optimize resources.
- Collaborate with colleagues to identify areas for improvement and implement process changes to increase efficiency and reduce costs.
To succeed in this role, you will need:
- A secondary (high) school graduation certificate and at least 1 year of experience in a supervisory or management position in the food service industry.
- Excellent communication, leadership, and problem-solving skills to effectively manage a team and drive business results.
- A strong understanding of inventory management, customer service, and staff training principles.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on location and experience, as well as benefits such as:
- Dental plan
- Health care plan
- Vision care benefits
At Tim Hortons, we are committed to supporting our employees' growth and development. As a Food Service Operations Manager, you will have opportunities to:
- Enhance your leadership skills through comprehensive training programs.
- Develop a deep understanding of our brand and its values.
- Build a network of contacts within the company and industry.
Please note that the estimated salary range may vary based on location and individual qualifications. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity
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