Retail Team Lead

2 days ago


Golden, Canada Resorts of the Canadian Rockies Full time
Key Responsibilities

Leadership and Team Management

  • Collaborate with the Retail & Rental Manager to develop and implement effective training programs for retail team members.
  • Conduct regular inventory counts and provide accurate reporting to the Retail Manager.
  • Ensure exceptional guest service and exceed customer expectations through proactive communication and problem-solving.
  • Manage cash handling duties, including opening, closing, and balancing cash registers.
  • Merchandise department displays to optimize product accessibility and customer experience.
  • Work closely with the Retail & Rental Manager to plan sales promotions, advertising campaigns, and inter-departmental communication.
  • Assist with employee performance reviews, disciplinary discussions, and health and safety initiatives.
Requirements

Essential Skills and Experience

  • Previous retail supervisory experience with a proven track record of success.
  • Inventory management experience with attention to detail and accuracy.
  • Extensive guest service experience, with the ability to work with diverse groups and exceed customer expectations.
  • Previous cash handling experience, including opening, closing, and balancing cash registers.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and Point of Sale (POS) applications.
  • Engaging and outgoing personality with a passion for mountain culture and the resort environment.
  • Ability to work flexible shifts, including weekends and holidays.
What We Offer

Competitive Benefits and Perks

  • A staff season's pass for Kicking Horse Mountain Resort.
  • Deals available to access other ski resorts.
  • A competitive wage with seasonal accident insurance.
  • Discounts on food, retail, rental, lesson, hotels, friends & family tickets, and more.
  • Ride breaks.
  • Pro-deals.
  • Staff events.
  • An amazing work environment – meet great people who share a passion for the mountain lifestyle.

  • Retail Team Lead

    2 months ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    Youwill: Assist the Retail & Rental Manager with trainingand coaching a successful and enthusiastic team of employees. Perform monthly inventory counts and providereporting to the Retail Manager. Demonstrate a commitment to exceeding guestexpectations on a daily basis. Perform all cash handling duties (opening, cashbalancing, coin orders and...

  • Retail Team Lead

    1 week ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Team Lead to join our team at Resorts of the Canadian Rockies. As a key member of our retail team, you will be responsible for leading a team of sales associates and providing exceptional customer service to our guests.Key Responsibilities:Assist the Retail Manager with training and...

  • Retail Team Lead

    1 week ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    Job Summary:We are seeking a highly motivated and experienced Retail Team Lead to join our team at Resorts of the Canadian Rockies. As a key member of our retail team, you will be responsible for leading a team of sales associates and providing exceptional customer service to our guests.Key Responsibilities:Assist the Retail Manager with training and...

  • Retail Team Lead

    2 months ago


    Golden, Canada Resort of the Canadian Rockies Full time

    You will:Assist the Retail & Rental Manager with training and coaching a successful and enthusiastic team of employees.Perform monthly inventory counts and provide reporting to the Retail Manager.Demonstrate a commitment to exceeding guest expectations on a daily basis.Perform all cash handling duties (opening, cash balancing, coin orders and...

  • Retail Team Lead

    2 months ago


    Golden, Canada Resort of the Canadian Rockies Full time

    You will: Assist the Retail & Rental Manager with training and coaching a successful and enthusiastic team of employees.Perform monthly inventory counts and provide reporting to the Retail Manager.Demonstrate a commitment to exceeding guest expectations on a daily basis.Perform all cash handling duties (opening, cash balancing, coin orders and...

  • Team Lead

    4 months ago


    Golden Horseshoe, Canada Roots Full time

    WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is...

  • Team Lead

    4 months ago


    Golden Horseshoe, Canada Roots Full time

    WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is...

  • Team Lead

    4 weeks ago


    Golden Horseshoe, Canada Accoravillage Full time

    Wednesday, August 21, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the...

  • Team Lead

    4 weeks ago


    Golden Horseshoe, Canada Accoravillage Full time

    Wednesday, August 21, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the...

  • Team Lead

    4 weeks ago


    Golden Horseshoe, Canada Accoravillage Full time

    Wednesday, August 21, 2024 WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always been the...


  • Golden, Canada Resorts of the Canadian Rockies Full time

    **Eagle’s Eye Assistant Team Lead** This position will provide support to the Eagle’s Eye Team Lead and Eagle’s Eye Manager for the administration, supervision, organization and service quality at the Eagle’s Eye Restaurant. This role will assist with the overall operation and function of the restaurant, including the coordination, planning and...

  • Electrical Team Lead

    4 months ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    **Role Summary** The Electrical Team Lead is a key member of the Maintenance Department, working under the direction of the Maintenance Manager and working closely with the Lift and Facility Maintenance teams as well as the Maintenance Administrator. **Accountabilities** - Work with Maintenance Manager and Maintenance Administrator to coordinate, execute...


  • Golden, Canada Tim Hortons Full time

    Job SummaryWe are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including supervising staff, managing inventory, and maintaining high standards of quality and customer...


  • Golden, Canada Tim Hortons Full time

    Job SummaryWe are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our restaurant, including supervising staff, managing inventory, and maintaining high standards of quality and customer...

  • Eagle's Eye Team Lead

    18 hours ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    {"title": "Eagle's Eye Team Lead", "description": "Key ResponsibilitiesDevelop, implement, and monitor schedules to ensure seamless resort operations.Train, coach, and build a high-performing team of employees to deliver exceptional guest experiences.Ensure timely and accurate payroll submissions, maintaining a high level of attention to detail.Contribute to...

  • Eagle's Eye Team Lead

    21 hours ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    {"title": "Eagle's Eye Team Lead", "description": "Key ResponsibilitiesDevelop, implement, and monitor schedules to ensure seamless resort operations.Train, coach, and build a high-performing team of employees to deliver exceptional guest experiences.Ensure timely and accurate payroll submissions, maintaining a high level of attention to detail.Contribute to...


  • Golden Horseshoe, Canada PetSmart Full time

    About Our Store:PetSmart is a leading retailer of pet products and services, dedicated to providing solutions that foster happy and healthy homes for pets and pet parents. As a key member of our retail team, you will play a critical role in leading the operations of our store, ensuring a seamless customer experience, and driving sales growth.About Our...


  • Golden Horseshoe, Canada PetSmart Full time

    About Our Store:PetSmart is a leading retailer of pet products and services, dedicated to providing solutions that foster happy and healthy homes for pets and pet parents. As a key member of our retail team, you will play a critical role in leading the operations of our store, ensuring a seamless customer experience, and driving sales growth.About Our...

  • Rental Team Lead

    2 months ago


    Golden, Canada Resorts of the Canadian Rockies Full time

    You will: Train, supervise and motivate staff to ensurehigh levels of efficiency and guest service. Assist guests with sizing and fitting ofappropriate ski/snowboard equipment while maximizing comfort and safety. Ensure guest safety by completing waivers forall rentals and describing safe use of rental equipment. Provide a consistent friendly and...

  • Rental Team Lead

    2 months ago


    Golden, Canada Resort of the Canadian Rockies Full time

    You will:Train, supervise and motivate staff to ensure high levels of efficiency and guest service.Assist guests with sizing and fitting of appropriate ski/snowboard equipment while maximizing comfort and safety.Ensure guest safety by completing waivers for all rentals and describing safe use of rental equipment.Provide a consistent friendly and approachable...