Front Desk Representative

3 days ago


Saskatoon, Saskatchewan, Canada Thriftlodge Saskatoon Full time

Thriftlodge Saskatoon is currently seeking a skilled and customer-focused Front Desk Representative to join our team.

About the Role

This permanent full-time opportunity offers a competitive salary of $45,000 - $60,000 per year, based on experience. Our ideal candidate will have excellent communication skills, be reliable, and possess a strong ability to work in a fast-paced environment.

Key Responsibilities
  • Registration and Check-in/Check-out: Ensure smooth arrivals and departures by processing guest registrations, assigning rooms, and handling room changes or cancellations.
  • Guest Services: Provide exceptional customer service by answering inquiries, resolving issues, and making recommendations for local attractions and amenities.
  • Cash Handling: Accurately process payments, manage cash and credit transactions, and maintain accurate records.
  • Computer Proficiency: Utilize database software, spreadsheets, and the internet to efficiently manage reservations, communicate with guests, and complete administrative tasks.
Requirements
  • Education: High school diploma or equivalent required; post-secondary education an asset.
  • Experience: Previous experience in a hotel or hospitality setting preferred.
  • Skills: Excellent communication and interpersonal skills, reliability, and ability to work independently and as part of a team.


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