Customer Service Representative

4 weeks ago


VaudreuilDorion, Quebec, Canada Michaels Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide a fast and friendly checkout experience for customers
  • Assist customers with finding products and answering questions
  • Engage customers on the benefits of our Rewards program and Private Label Credit Cards
  • Participate in truck unloading, stocking, and planogram processes
  • Responsible for completing merchandise recovery and maintenance tasks
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company policies
Requirements
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
Work Environment

Our retail store is a public setting with a climate-controlled environment. Some stock rooms may not be climate controlled, and outdoor work may be required to retrieve shopping carts or unload trucks. The Frame shop contains glass cutters and heat presses.

We are an Equal Opportunity Employer and welcome applications from all qualified candidates. To review a comprehensive list of benefits, please visit MIKBenefits.com.



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