Sales Team Leader Position in Retail Business

2 weeks ago

Toronto, Ontario, Canada GONG CHA SCARBOROUGH Full time
About the Role

GONG CHA SCARBOROUGH is seeking a highly skilled Sales Team Leader to join our team. As a key member of our retail staff, you will be responsible for overseeing daily store operations and ensuring excellent customer service.

Key Responsibilities
  • Supervise and mentor sales staff, providing guidance on sales techniques and customer service excellence.
  • Hire, train, and develop sales team members to achieve high levels of customer satisfaction and sales performance.
  • Manage inventory levels, maintain accurate records, and conduct regular stock takes.
  • Develop and implement visual merchandising plans to maximize sales opportunities and create an attractive store environment.
  • Monitor and control cash handling procedures, identifying areas for improvement and implementing corrective actions as needed.
  • Conduct regular performance reviews with sales team members, providing constructive feedback and coaching to drive success.
  • Maintain open communication with management, sharing insights and suggestions to improve store operations and customer experience.
Requirements
  • 2 years' experience in a retail management role, preferably in a supervisory capacity.
  • Proven track record of leading high-performing teams, driving sales growth, and delivering exceptional customer service.
  • Excellent communication, interpersonal, and leadership skills.
  • Able to work in a fast-paced environment, prioritizing multiple tasks and meeting deadlines.
  • Familiarity with point-of-sale systems, inventory management software, and other retail technology platforms.
What We Offer
  • A competitive salary of $60,000 - $70,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • The chance to work with a leading retailer, shaping the future of our business and making a meaningful impact on customers' lives.
How to Apply

If you are a motivated and results-driven leader, passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us.

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