Operational Excellence Manager

2 weeks ago


Québec, Quebec, Canada LE GROUPE ESSA INC. Full time
Job Description

Le GROUPE ESSA INC. is seeking an experienced Operational Excellence Manager to lead the daily operations of our organization.

Company Overview

We are a dynamic and growing company dedicated to providing exceptional services to our clients. Our team is committed to excellence and innovation, and we are looking for someone who shares our passion for delivering high-quality results.

Salary

The salary for this position is approximately $80,000 - $100,000 per year, depending on experience.

Job Description Summary:

This is a senior-level management role that requires a strong background in business administration and management. The successful candidate will be responsible for directing and controlling daily operations, evaluating performance, planning and organizing work processes, establishing policies and procedures, and addressing customer complaints.

  • Key Responsibilities:
  • Direct and control daily operations
  • Evaluate daily operations and implement improvements
  • Plan and organize work processes to optimize efficiency and productivity
  • Establish or implement policies and procedures for staff
  • Address customers’ complaints or concerns
Required Skills and Qualifications

To be successful in this role, you will need:

  • Mastery’s degree in Business Administration or a related field
  • 1-6 months experience in business administration and management
Benefits

As a valued member of our team, you can expect:

  • Group insurance benefits
  • Support for newcomers and refugees with foreign credential recognition
  • Awareness training for a welcoming work environment for youth
  • Support for Veterans in translating military skills to civilian job market
  • Cultural competency training for Indigenous workers
  • Diversity and cross-cultural training for visible minorities
Work Details

This is a permanent position with a 40-hour workweek. Work language is English or French.



  • Québec, Quebec, Canada Siemens Energy Full time

    About the RoleWe are seeking a highly skilled Industrial Operations Excellence Manager to join our team at Siemens Energy. This is a unique opportunity to lead and manage industrial operations, drive process improvements, and ensure operational excellence.Key ResponsibilitiesDevelop and implement strategic plans to improve production efficiency, reduce...


  • Québec, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a Manager of Retail Excellence to lead our team in Québec, Canada. As a key member of our team, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily operations and manage store staff.Ensure a high level of customer service and...


  • Québec, Quebec, Canada Intact Financial Corporation Full time

    Intact Financial Corporation is a leader in the Canadian property and casualty insurance industry, with a rich history dating back to 1809. With a strong presence in both Canada and the US, we have a deep understanding of the insurance landscape and a commitment to delivering exceptional service to our customers.As a Senior Claims Operations Manager -...


  • Québec, Quebec, Canada EightSix Network Full time

    About the RoleWe are seeking a highly skilled Sales Excellence Manager to join our team at EightSix Network. This is an exceptional opportunity for a motivated and results-driven professional to lead our sales efforts and drive business growth.


  • Québec, Quebec, Canada National Bank Full time

    About National BankNational Bank is a dynamic institution that prioritizes people's well-being and empowers employees to reach their full potential.We foster a positive employee experience through cutting-edge collaboration tools, regular feedback, and open communication. Our core values of partnership, agility, and empowerment drive us to make a meaningful...


  • Québec, Quebec, Canada Abbott Full time

    The OpportunityThis position is a key role in the Core Diagnostics division, where you will have the chance to operate as the primary account management contact with customer accounts. Your focus will be on improving economic profitability, increasing customer loyalty, securing retention, and driving value expansion.As an Ambassador for Diagnostics...

  • Sales Lead

    1 month ago


    Québec, Quebec, Canada Ocean State Job Lot Full time

    About Little BurgundyLittle Burgundy is a unique footwear retailer with a distinct style that caters to discerning tastes. Our mission is to deliver exceptional service and create memorable experiences for our customers. We strive to foster a culture of artistic expression, creativity, and diversity.Job SummaryWe are seeking a Sales Lead to assist store...

  • Operations Manager

    2 months ago


    Québec, Quebec, Canada beBee Professionals Full time $35,000 - $45,000

    Job SummaryWe are seeking a highly organized and detail-oriented Office Administrator to manage daily office operations at beBee Professionals in Québec.Key ResponsibilitiesManage incoming correspondence, schedule meetings, and maintain office calendars.Ensure the office is well-organized, maintain supplies, and assist with data entry and filing.Support...

  • Operations Manager

    1 month ago


    Québec, Quebec, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly skilled Office Administrator to join our team at beBee Professionals in Québec. The successful candidate will be responsible for managing daily office operations, supporting staff, and ensuring the smooth execution of administrative tasks.Key Responsibilities:Manage incoming calls, emails, and office correspondence.Schedule meetings...


  • Québec, Quebec, Canada Qwelli l'art du gelato inc Full time

    At Qwelli l'art du gelato inc, we are seeking a skilled Café Operations Manager to oversee the daily operations of our café. As a key member of our team, you will be responsible for evaluating daily operations, monitoring revenues, and supervising staff. Your excellent communication skills and ability to work in a fast-paced environment will be...


  • Québec, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly skilled Retail Operations Manager to lead our team in Québec, Canada. As a key member of our team, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Oversee daily operations and manage store staff.Ensure a high level of customer...


  • Québec, Quebec, Canada Université Laval Full time

    Position SummaryUniversité Laval is seeking a highly qualified individual to fill a tenure-track faculty position in Operations Management. The successful candidate will be responsible for conducting research, teaching, and supervising students in the field of operations management and logistics.Key ResponsibilitiesConduct research and publish in reputable...


  • Québec, Quebec, Canada EightSix Network Full time

    Job DescriptionThe Restaurant Operations Manager is responsible for overseeing the daily operations of the restaurant. This includes managing staff, maintaining high standards of customer service, and ensuring the smooth running of the restaurant.Key Responsibilities:Manage restaurant staff, including recruitment, training, and performance evaluationDevelop...


  • Québec, Quebec, Canada EightSix Network Full time

    At EightSix Network, we are seeking a highly skilled Strategic Team Lead to oversee our retail operations. With a competitive salary range of $45,000 - $60,000 annually, this role offers an excellent opportunity for growth and advancement.About the Role:The Assistant Manager works closely with the Store Manager to drive team performance and achieve sales...


  • Québec, Quebec, Canada BGIS Full time

    At BGIS, we're committed to delivering exceptional facility management services that enable innovation for our clients' businesses. As a Regional Operations Manager, you'll play a critical role in ensuring that our clients' facilities meet their expectations.Key Responsibilities:Conduct regular site visits to inspect and ensure that specifications are...


  • Québec, Quebec, Canada GameStop Full time

    Job Summary: We are seeking a highly skilled Assistant Manager to join our team at GameStop. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our store, including managing staff, determining merchandise and services to be sold, and resolving customer complaints.Key Responsibilities:Staff Management:...


  • Québec, Quebec, Canada Groupe Desgagnés Full time

    The Crew Management Coordinator role at Groupe Desgagnés plays a vital part in ensuring the operational success of our maritime fleet. This position is responsible for overseeing the crew management process, from recruitment to training and deployment. Working closely with our captains and ship superintendents, you will ensure that our vessels are staffed...


  • Québec, Quebec, Canada Tim Hortons Full time

    Job SummaryWe are seeking a highly motivated and organized Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and overseeing daily operations.Key...


  • Québec, Quebec, Canada beBee Professionals Full time $75,000 - $110,000

    Our Senior Operations Manager will be responsible for driving business success by developing and implementing effective business strategies. This role requires strong leadership and organizational skills, as well as excellent communication and problem-solving abilities.Responsibilities:Develop and implement business strategies to achieve financial...


  • Québec, Quebec, Canada EightSix Network Full time

    Job Title: Foundry ManagerAbout the Role:We are seeking a highly experienced and skilled Foundry Manager to lead our foundry operations team. The successful candidate will have a strong background in managing high-temperature processes, specifically working with high-temperature textiles, and extensive experience in aluminum smelting and potroom...