Systems and Process Optimization Specialist

1 week ago


Dorval, Quebec, Canada Transat AT Full time

The role of Systems and Process Optimization Specialist at Transat AT involves applying expertise to improve, develop, and implement best practices within teams while optimizing system use.

Main Responsibilities:

  • Coordinate and execute the continuous improvement plan, ensuring deadlines are met.
  • Evaluate, analyze, and document procedures to improve existing processes or design new ones as needed for Technical Records & Engineering departments.
  • Support and liaise with other departments for interrelated procedures and ensure the standardization of processes.
  • Actively collaborate on system data correction.
  • Evaluate, document, and initiate all system configuration modifications when necessary.
  • During system updates or new versions, carry out and document comprehensive user tests on all impacted systems.
  • Create a culture of daily continuous improvement within the teams.
  • Participate in the elaboration of user training material.
  • Ensure recurring training in collaboration with the Training Department.
  • Monitor KPIs and data quality.
  • Perform various analyses in support of operations.
  • Act as AMOS superuser for the Technical Records & Engineering departments.
  • Assist the Director, Systems Support and Continuous Improvement, in the performance of their duties and carry out any other assigned projects and continuous improvement activities.

Requirements:

  • College diploma or equivalent.
  • Five to seven years of experience in technical operations of an airline, within the Technical Records & Engineering departments if possible.
  • Experience or certification in continuous improvement.
  • Excellent knowledge of AMOS software and modules or equivalent software.
  • Knowledge of Flydocs or equivalent.
  • Very good knowledge of MS Office: Word, PowerPoint, Teams, Project, Visio, and Excel (advanced level).
  • Written and spoken proficiency in both French and English.
  • Initiative, adaptability, and strong problem-solving skills.
  • Strong oral and written communication skills; pedagogy.
  • Ability to work well as part of a team.
  • Detail-oriented and ability to continuously identify and suggest system and process improvements.
  • Ability to work under pressure and to prioritize.

The salary range for this position is estimated to be around $65,000 to $85,000 per year, depending on experience and qualifications. This estimate is based on industry standards and location considerations. Transat AT offers a competitive benefits package, including travel privileges and opportunities for career growth.



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