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Head of Examination Operations Management
3 days ago
Fitch Group, Inc. is currently seeking an experienced professional to lead our Examination Operations Management team. As Head of Examination Operations Management, you will play a critical role in ensuring the successful delivery of examinations across various industries.
About the Role
The ideal candidate will have a proven track record of leading complex projects, managing multiple stakeholders, and driving business growth. You will be responsible for overseeing the development and implementation of operational processes, collaborating with cross-functional teams, and ensuring compliance with regulatory requirements.
Key Responsibilities
- Lead the development and implementation of examination operations strategies to drive business growth and improve customer satisfaction.
- Collaborate with the Fitch Learning Leadership Team to identify business opportunities and develop strategic plans to achieve them.
- Manage and motivate a high-performing team of program directors, ensuring they have the necessary resources and support to deliver exceptional results.
- Develop and maintain strong relationships with key stakeholders, including clients, vendors, and governance groups.
- Monitor exam performance metrics and work closely with technology teams to identify areas for improvement and implement process changes.
- Oversee the management of exam materials, personnel, and scheduling to ensure secure and efficient delivery.
Requirements
- Prior experience in a leadership role within the examination or certification industry.
- Proven track record of successfully managing complex projects and leading high-performing teams.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with diverse stakeholders.
- Degree in a relevant field, such as Business Administration, Education, or a related field.
What We Offer
- A competitive salary range of $120,000 - $180,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment, with a focus on work-life balance.
How to Apply
Please submit your application, including your resume and cover letter, to [insert contact information].
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