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Hotel Front Desk Associate

2 months ago

Clearwater County, Canada 604282 BC LTD. Full time
Hotel Front Desk Clerk Job Description

We are seeking a detail-oriented and customer-focused Hotel Front Desk Clerk to join our team at 604282 BC LTD.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Reservation Management: Take, cancel, and change room reservations as needed.
  • Hotel Information: Provide guests with information on hotel facilities and services, as well as points of interest in the area.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and assist clients/guests with special needs.
  • Customer Service: Provide exceptional customer service and respond to guest inquiries.
Personal Qualities:
  • Client Focus: Demonstrate a strong focus on delivering excellent guest experiences.
  • Dependability: Show reliability and a commitment to meeting deadlines.
  • Flexibility: Be adaptable and willing to adjust to changing circumstances.
  • Organized: Maintain a high level of organization and attention to detail.
  • Reliability: Demonstrate a strong sense of responsibility and accountability.
  • Team Player: Collaborate effectively with colleagues to achieve team goals.
Requirements:
  • Language: English
  • Work Term: Permanent
  • Hours: 30-40 hours per week