Client Experience Specialist

7 days ago


Montreal, Quebec, Canada Sun Life Financial Full time
About This Role

As a Senior Client Service Administrator at Sun Life Financial, you will play a vital part in delivering exceptional service to our clients. Your key responsibilities will include reviewing incoming client requests, processing updates, and ensuring that all necessary information is included.

Key Responsibilities
  • Reviewing client requests to ensure accuracy and completeness
  • Communicating with clients to request missing information
  • Processing client requests in a timely and efficient manner
  • Collaborating with colleagues to achieve team objectives
Requirements
  • Excellent communication and organizational skills
  • Able to work independently and as part of a team
  • Familiarity with customer service software and applications
  • Experience in a fast-paced environment
What We Offer
  • A competitive salary range of 47,000 - 77,000 per year
  • A comprehensive benefits package, including pension, stock, and savings programs
  • The opportunity to develop your skills and advance in your career

Sun Life Financial values diversity and inclusion, and we are committed to creating a flexible work environment where our employees can thrive.



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