Customer Account Liaison Professional

2 weeks ago


DollardDes Ormeaux, Quebec, Canada Brunel Full time

About Our Opportunity

We are seeking a skilled Customer Account Liaison Professional to join our team in Dollard-des-Ormeaux, Quebec.

Job Overview

This role requires the ability to work in a hybrid environment, with a focus on building strong relationships with clients and ensuring seamless order management.

Key Responsibilities

  • Act as liaison between Sales, suppliers, and customers
  • Manage order entry, send SOs and POs, create new item master data, and issue credit/debit notes
  • Maintain internal records
  • Oversee sales processes from order to delivery
  • Monitor shipments and customer performance, addressing supply chain issues
  • Coordinate with internal departments and suppliers for on-time deliveries
  • Handle customer inquiries, concerns, and complaints
  • Maintain strong customer relationships to promote loyalty

Requirements

  • Fluent in English and French
  • Bachelor's degree in a related field
  • 1-2 years of customer service experience (non-call center)
  • Experience managing an ongoing list of customers/clients
  • Experience handling purchase orders/inventory
  • Intermediate proficiency in Excel, Outlook, and Word
  • Strong communication skills
  • Team player in a collaborative environment
  • Experience or general interest in the food and beverage industry is highly preferred

Estimated Salary Range: $45,000 - $65,000 per year, depending on experience and qualifications.

Benefits and Perks

  • A competitive salary package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Us

Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services



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