Customer Account Liaison Professional
2 weeks ago
About Our Opportunity
We are seeking a skilled Customer Account Liaison Professional to join our team in Dollard-des-Ormeaux, Quebec.
Job Overview
This role requires the ability to work in a hybrid environment, with a focus on building strong relationships with clients and ensuring seamless order management.
Key Responsibilities
- Act as liaison between Sales, suppliers, and customers
- Manage order entry, send SOs and POs, create new item master data, and issue credit/debit notes
- Maintain internal records
- Oversee sales processes from order to delivery
- Monitor shipments and customer performance, addressing supply chain issues
- Coordinate with internal departments and suppliers for on-time deliveries
- Handle customer inquiries, concerns, and complaints
- Maintain strong customer relationships to promote loyalty
Requirements
- Fluent in English and French
- Bachelor's degree in a related field
- 1-2 years of customer service experience (non-call center)
- Experience managing an ongoing list of customers/clients
- Experience handling purchase orders/inventory
- Intermediate proficiency in Excel, Outlook, and Word
- Strong communication skills
- Team player in a collaborative environment
- Experience or general interest in the food and beverage industry is highly preferred
Estimated Salary Range: $45,000 - $65,000 per year, depending on experience and qualifications.
Benefits and Perks
- A competitive salary package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About Us
Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services
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