In Room Dining Team Lead

2 weeks ago


Banff, Alberta, Canada AccorHotel Full time

Job Summary:

We are seeking a highly skilled In Room Dining Supervisor to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for supervising and providing direction to the In Room Dining team, ensuring exceptional guest service and a seamless dining experience.

Key Responsibilities:

  • Supervise and direct the In Room Dining team to ensure high standards of service and quality.
  • Assist the In Room Dining Manager with operational duties, including planning and assigning team tasks, managing inventory, and maintaining a clean and organized work environment.
  • Communicate effectively with kitchen staff, guests, and other departments to ensure seamless service and resolve any issues that may arise.
  • Proactively address guest comments and concerns, providing a positive and welcoming experience.
  • Assist with or perform tasks of an In Room Dining Server and Cafe Attendant as needed to meet service standards.
  • Prepare daily reports and team pass-on for incoming team members.
  • Work with the Manager to oversee department inventory and maintain accurate records.
  • Provide regular training, feedback, and support to team members, and complete performance reviews.
  • Provide discipline when necessary and complete required documentation.
  • Report all equipment problems and maintenance issues.
  • Ensure adherence to all department and company policies and Health & Safety rules set by AccorHotel.

Requirements:

  • Completion of Grade 12 or equivalent.
  • Postsecondary education in Hospitality/Tourism is an asset.
  • Alberta ProServe Certification.
  • 12 years of supervisory experience.
  • Competent in Microsoft Office.
  • Strong communication and interpersonal skills.
  • Demonstrates a positive, motivating team-oriented attitude.
  • Able to maintain calm in a sometimes stressful and demanding environment.

Work Environment:

This is a full-time position with no remote work options.



  • Banff, Alberta, Canada AccorHotel Full time

    Job SummaryAs an In Room Dining Team Lead with AccorHotel, you will be responsible for assisting the In Room Dining & Cafe Manager in supervising and providing direction to the In Room Dining and Cafe teams. This role requires a high level of professionalism, engagement, and friendliness in providing guest service in the cafe and while delivering food and...


  • Banff, Alberta, Canada AccorHotel Full time

    Job DescriptionAs an In-Room Dining Supervisor, you will be responsible for assisting the In-Room Dining & Cafe Manager in supervising and providing direction to the In-Room Dining and Cafe teams. Your goal will be to ensure that teams provide professional, engaging, and friendly guest service in the cafe and while delivering food and beverage orders and/or...


  • Banff, Alberta, Canada AccorHotel Full time

    Job SummaryAs an In-Room Dining Supervisor, you will play a key role in ensuring the success of our In-Room Dining and Cafe teams. You will assist the In-Room Dining & Cafe Manager in supervising and providing direction to the teams, ensuring they provide professional, engaging, and friendly guest service in the cafe and while delivering food and beverage...


  • Banff, Alberta, Canada AccorHotel Full time

    Job DescriptionAs an In Room Dining Supervisor, you will be responsible for assisting the In-Room Dining & Cafe Manager in supervising and providing direction to the In-Room Dining and Cafe teams. Your goal will be to ensure that teams provide professional, engaging, and friendly guest service in the cafe and while delivering food and beverage orders and/or...


  • Banff, Alberta, Canada AccorHotel Full time

    Job SummaryWe are seeking a highly skilled In-Room Dining Supervisor to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for supervising and providing direction to the In-Room Dining and Cafe teams.Key ResponsibilitiesSupervise In-Room Dining and Cafe teams and complete operational duties during Manager's...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In-Room Dining ManagerAre you a seasoned hospitality professional looking for a new challenge? We're seeking an experienced In-Room Dining Manager to join our team at AccorHotel.Job SummaryThe In-Room Dining Manager is responsible for overseeing the daily operations of In-Room Dining, Rimrock Café, and Mini Bar services. This includes ensuring...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In-Room Dining ManagerAre you a seasoned hospitality professional looking for a new challenge? We're seeking an experienced In-Room Dining Manager to join our team at AccorHotel.Job SummaryThe In-Room Dining Manager is responsible for overseeing the daily operations of In-Room Dining, Rimrock Café, and Mini Bar services. This includes ensuring...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In-Room Dining ManagerAs an In-Room Dining Manager at AccorHotel, you will oversee the daily operations of In-Room Dining, Rimrock Café, and Mini Bar services, ensuring seamless service delivery and exceptional guest satisfaction.Key Responsibilities:Develop and manage the monthly budget for the department's food and beverage product and labor,...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In-Room Dining ManagerAs an In-Room Dining Manager at AccorHotel, you will oversee the daily operations of In-Room Dining, Rimrock Café, and Mini Bar services, ensuring seamless service delivery and exceptional guest satisfaction.Key Responsibilities:Develop and manage the monthly budget for the department's food and beverage product and labor,...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In-Room Dining Cafe ManagerThe In-Room Dining & Cafe Manager is a key role within our hotel, responsible for overseeing the operational aspects of In-Room Dining (IRD) and Rimrock Cafe services. This position ensures the highest standards of service and guest satisfaction, fostering a positive and motivating work environment.Key...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In-Room Dining Cafe ManagerThe In-Room Dining & Cafe Manager is a key role within our hotel, responsible for overseeing the operational aspects of In-Room Dining (IRD) and Rimrock Cafe services. This position ensures the highest standards of service and guest satisfaction, fostering a positive and motivating work environment.Key...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In-Room Dining Cafe ManagerThe In-Room Dining & Cafe Manager is a key role within our hotel, responsible for overseeing the operational aspects of In-Room Dining (IRD) and Rimrock Cafe services. This position ensures the highest standards of service and guest satisfaction, fostering a positive and motivating work environment.Key...


  • Banff, Alberta, Canada AccorHotel Full time

    Job Title: In-Room Dining Cafe ManagerThe In-Room Dining & Cafe Manager is a key role within our hotel, responsible for overseeing the operational aspects of In-Room Dining (IRD) and Rimrock Cafe services. This position ensures the highest standards of service and guest satisfaction, fostering a positive and motivating work environment.Key...


  • Banff, Alberta, Canada AccorHotel Full time

    The In-Room Dining & Café Manager is a key role within the Accor Hotel team, responsible for overseeing the operational aspects of In-Room Dining (IRD) and Rimrock Café services. This position requires a proactive leader who can develop a team that delivers exceptional service and enhances the guest experience.Key Responsibilities:Oversee daily operations...


  • Banff, Alberta, Canada AccorHotel Full time

    About the RoleWe are seeking a skilled In-Room Dining Supervisor to join our team at the Rimrock Resort Hotel. As a key member of our hospitality operations, you will be responsible for supervising and providing direction to the In-Room Dining and Cafe teams.Key ResponsibilitiesTeam SupervisionMenu KnowledgeOperational DutiesLabour and Dollar...


  • Banff, Alberta, Canada AccorHotel Full time

    The In Room Dining & Caf Manager is responsible for overseeing all operational aspects of In Room Dining (IRD) and Rimrock Caf services, ensuring the highest standards of service and guest satisfaction.Duties and ResponsibilitiesOversee daily operations of IRD and Caf, ensuring seamless service delivery.Develop and manage the monthly budget for the...


  • Banff, Alberta, Canada AccorHotel Full time

    The In Room Dining & Caf Manager oversees all operational aspects of In Room Dining (IRD) Rimrock Caf and Mini Bar services, ensuring the highest standards of service and guest satisfaction. This role requires a proactive leader dedicated to developing a team that delivers exceptional service, enhancing the guests Rimrock experience.Duties and...


  • Banff, Alberta, Canada AccorHotel Full time

    The In Room Dining & Caf Manager plays a pivotal role in overseeing the operational aspects of In Room Dining (IRD) Rimrock Caf and Mini Bar services, ensuring the highest standards of service and guest satisfaction.Duties and ResponsibilitiesLead daily operations of IRD Caf and Mini Bar, guaranteeing seamless service delivery.Develop and manage the monthly...

  • Reservations Manager

    2 weeks ago


    Banff, Alberta, Canada AccorHotel Full time

    We are seeking a highly motivated and organized professional to lead our room reservations team at the Castle in the Rockies.The ideal candidate will have a high level of attention to detail, excellent communication and interpersonal skills, and a passion for hotel operations.Responsibilities include overseeing daily operations, working closely with sales...


  • Banff, Alberta, Canada El Toro Restaurant Full time

    Job SummaryWe are seeking a highly skilled Food Service Supervisor to join our team at El Toro Restaurant. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our dining room and kitchen.Key ResponsibilitiesLeadership and SupervisionSupervise and coordinate the activities of staff who...