Coat Check Attendant

14 hours ago


Pickering, Ontario, Canada Great Canadian Entertainment Full time
Job Summary

We are seeking a highly skilled Coat Check Attendant to join our team at the Pickering Casino Resort. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.

About You
  • You have a high school diploma or equivalent working experience;
  • You possess minimum one year of customer service experience in a high-volume establishment;
  • You excel in organizational, interpersonal, analytical, and communication skills;
  • You have knowledge of computer application packages and mathematical skills;
Key Responsibilities
  1. Provide exceptional customer service by greeting and communicating with guests promptly and professionally;
  2. Communicate and assist guests with the coat check process in a friendly and efficient manner;
  3. Hang and organize coats within the numerical order system accurately and efficiently;
  4. Return coats and items using the numerical order system to guests in a timely and professional manner;
  5. Maintain and organize the coat check area ensuring cleanliness at all times;
  6. Accurately complete paperwork referring to lost or stolen articles;
  7. Build and maintain relationships with management and team members;
  8. Work under Alcohol and Gaming Commission of Ontario (AGCO) regulations and comply with all applicable laws, policies, and procedures.
Requirements
  • $15-$18 per hour based on operational needs;
  • Able to work a flexible schedule, including evenings, weekends, holidays, and overnights;
  • Excellent interpersonal, teamwork, customer service, and communication skills;
  • Possess a positive attitude and commitment to service excellence;

This is an excellent opportunity to join a dynamic team and contribute to delivering exceptional guest experiences. If you are a motivated and customer-focused individual who excels in a fast-paced environment, we encourage you to apply.


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