Guest Service Supervisor
4 weeks ago
We are seeking a highly skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. The successful candidate will be responsible for overseeing the daily operations of our guest services department, ensuring exceptional customer experiences, and leading a team of guest service agents.
Key Responsibilities- Establish and implement work schedules and procedures to ensure efficient guest service delivery
- Perform same duties as guest service agents, providing technical advice and guidance as needed
- Prepare and submit reports on guest service performance and productivity
- Resolve work problems and provide coaching to guest service agents to improve productivity and product quality
- Assist guests with special needs and provide exceptional customer service
- Co-ordinate, assign, and review work to ensure timely completion and high-quality results
- Hire and train guest service agents in job duties, safety procedures, and company policies
- Maintain operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery
- Requisition materials and supplies as needed
- 3-4 years of experience in a guest service or supervisory role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with tight deadlines
- Attention to detail and ability to maintain accurate records
- Flexibility and ability to adapt to changing circumstances
- Organized and able to prioritize tasks effectively
- Dental plan
- Health care plan
- Vision care benefits
- Permanent employment with 40 hours per week
- Language of work: English
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Guest Service Supervisor
4 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob Title: Guest Service SupervisorWe are seeking a highly organized and detail-oriented Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc.Job Summary:The Guest Service Supervisor will be responsible for supervising a team of guest service staff, ensuring that all guests receive exceptional service and that the hotel's standards are...
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Guest Service Supervisor
4 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob Title: Guest Service SupervisorWe are seeking a highly organized and detail-oriented Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc.Job Summary:The Guest Service Supervisor will be responsible for overseeing the daily operations of our guest services team, ensuring that all guests receive exceptional service and support. This...
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Guest Service Supervisor
3 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob Title: Guest Service SupervisorJob Summary: We are seeking a highly motivated Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a Guest Service Supervisor, you will be responsible for leading a team of guest service agents and ensuring that our guests receive exceptional service.Key Responsibilities:Establish and maintain high...
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Guest Service Supervisor
3 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob Title: Guest Service SupervisorJob Summary: We are seeking a highly skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a Guest Service Supervisor, you will be responsible for leading a team of guest service agents and ensuring that our guests receive exceptional service.Key Responsibilities:Team Leadership: Lead a team...
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Guest Service Manager
4 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob Title: Guest Service SupervisorWe are seeking a highly skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and providing outstanding customer service.Key Responsibilities:Coordinate activities with other work units or...
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Guest Service Supervisor
4 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a key member of our hospitality operations team, you will be responsible for overseeing the daily activities of our guest service staff, ensuring exceptional customer experiences, and driving business growth.Key ResponsibilitiesLeadership...
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Guest Service Manager
4 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob Title: Guest Service SupervisorWe are seeking a highly organized and detail-oriented Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc.Job Summary:The Guest Service Supervisor will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties...
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Guest Service Supervisor
4 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a key member of our hospitality team, you will be responsible for leading a team of guest service agents and ensuring that our guests receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead a team of guest service agents and...
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Guest Service Supervisor
4 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a key member of our operations team, you will be responsible for overseeing the daily activities of our guest services department.Key ResponsibilitiesEstablish and implement work schedules and procedures to ensure efficient...
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Guest Service Supervisor
3 weeks ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeJob SummaryWe are seeking a skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesTeam Leadership: Supervise and coordinate the work of 3-4 team...
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Guest Service Manager
4 weeks ago
Niagara Falls, Ontario, Canada Gecko Hospitality Full timeJob Title: Guest Service ManagerWe are seeking a dedicated and experienced Guest Service Manager to oversee our guest services department. This role is crucial in ensuring that our guests receive the highest level of service from the moment they arrive until their departure.Key Responsibilities:Oversee all aspects of guest services to ensure a smooth,...
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Guest Service Director
4 weeks ago
Niagara Falls, Ontario, Canada Gecko Hospitality Full time{"title": "Guest Service Manager", "description": "About UsWe are a leading family entertainment and resort destination dedicated to delivering exceptional guest experiences. Our resort offers a wide range of activities and amenities designed to cater to guests of all ages, ensuring that every visit is memorable.Role OverviewWe are seeking a dedicated and...
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Guest Service Manager
4 weeks ago
Niagara Falls, Ontario, Canada Gecko Hospitality Full timeGuest Service ManagerAt Gecko Hospitality, we are seeking a highly skilled Guest Service Manager to oversee our guest services department. This role is crucial in ensuring that our guests receive the highest level of service from the moment they arrive until their departure.Key Responsibilities:Manage all aspects of guest services to ensure a smooth,...
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Guest Service Manager
3 weeks ago
Niagara Falls, Ontario, Canada Gecko Hospitality Full timeGuest Service ManagerWe are seeking a dedicated and experienced Guest Service Manager to oversee our guest services department at Gecko Hospitality. This role is crucial in ensuring that our guests receive the highest level of service from the moment they arrive until their departure.Key Responsibilities:Oversee all aspects of guest services to ensure a...
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Guest Service Director
1 week ago
Niagara Falls, Ontario, Canada Gecko Hospitality Full timeGuest Service ManagerGecko Hospitality seeks a seasoned Guest Service Manager to oversee our resort's guest services department. This role is crucial in ensuring our guests receive exceptional service from arrival to departure.Key ResponsibilitiesGuest Services Management: Manage all aspects of guest services to ensure a seamless experience for all guests....
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Guest Service Manager
3 weeks ago
Niagara Falls, Ontario, Canada Gecko Hospitality Full timeAbout Us:We are a renowned family entertainment and resort destination committed to providing exceptional guest experiences. Our facility offers a wide range of activities and amenities designed to cater to guests of all ages, ensuring that every visit is memorable.Role Overview:We are seeking a dedicated and experienced Hospitality Operations Director to...
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Luxury Guest Service Representative
1 day ago
Niagara Falls, Ontario, Canada Mamma's Inn Full timeWe are seeking a professional and detail-oriented Luxury Guest Service Representative to join our team at Mamma's Inn.About the RoleThis is a permanent, full-time position working 35 hours per week. The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a positive attitude.The Luxury Guest Service...
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Food Service Supervisor
2 months ago
Niagara Falls, Ontario, Canada beBee Professionals Full time $35,000 - $45,000Restaurant Supervisor **About the Role** We are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure exceptional service for our guests at beBee Professionals in Niagara Falls, Canada. **Key Responsibilities:** * Supervise restaurant staff to maintain high levels of customer service and a welcoming atmosphere * Assist...
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Hotel Supervisor
1 week ago
Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full timeHotel Supervisor Job DescriptionAt Canadian Niagara Hotels Inc, we are seeking a skilled Hotel Supervisor to join our team. As a Hotel Supervisor, you will be responsible for overseeing the daily operations of our hotel, ensuring that all guests receive exceptional service and that our staff is trained to meet the highest standards.Key...
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Night Shift Supervisor
4 weeks ago
Niagara Falls, Ontario, Canada FALLS LODGE AND SUITES Full timeJob Title: Night SupervisorFalls Lodge and Suites is seeking a Night Supervisor to join our team. As a Night Supervisor, you will be responsible for overseeing the night shift operations, ensuring the smooth running of the hotel, and providing excellent customer service to our guests.Key Responsibilities:Supervise a team of 11-15 staff members during the...