Restaurant Operations Manager
3 weeks ago
Pizza Hut is seeking a highly skilled Restaurant Operations Manager to lead our team in delivering exceptional customer experiences. This key role will be responsible for overseeing the day-to-day operations of our restaurant, ensuring seamless execution of our menu offerings and excellent service standards.
About the RoleThe successful candidate will have a strong background in restaurant management, with a proven track record of driving sales growth and improving customer satisfaction. They will be responsible for managing a team of staff, including training, coaching and motivating them to deliver exceptional results.
Key Responsibilities- Determine the type of services to be offered and implement operational procedures that drive sales growth and improve customer satisfaction.
- Budgeting: Estimate that the salary range for this position would be around $60,000-$80,000 per year based on industry standards, considering factors such as experience, education, and location.
- Balance cash and complete balance sheets, cash reports and related forms, ensuring accurate financial records and compliance with regulatory requirements.
- Conduct performance reviews to identify areas for improvement and develop strategies to address any gaps in performance.
- Cost products and services effectively, identifying opportunities to reduce waste and minimize costs without compromising quality.
- Organize and maintain inventory levels, ensuring that stock is managed efficiently and that orders are placed promptly to meet demand.
- Ensure health and safety regulations are followed, maintaining a clean and safe working environment for all staff and customers.
- Negotiate arrangements with suppliers for food and other supplies, securing competitive pricing and terms.
- Participate in marketing plans and implementation, contributing to the development of innovative campaigns and promotions.
- Address customer complaints or concerns promptly and professionally, resolving issues quickly and fairly.
- Provide customer service that exceeds expectations, ensuring that every customer has a positive experience at Pizza Hut.
- Plan, organize, direct, control and evaluate daily operations, making strategic decisions to drive business growth and profitability.
This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to the success of Pizza Hut. If you are passionate about delivering exceptional customer experiences and have a strong background in restaurant management, we encourage you to apply.
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