Banking Advisor

2 weeks ago


Longueuil, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly skilled and motivated Banking Advisor to join our team at National Bank. As a Banking Advisor, you will play a key role in providing exceptional client service and building strong relationships with our customers.

Key Responsibilities
  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs, ensuring they have a seamless experience.
  • Listen actively to clients' needs and resolve complex situations in a timely and effective manner.
  • Provide expert advice and offer transaction solutions for Personal Banking clients, ensuring their financial goals are met.
  • Demonstrate the ability to build lasting business relationships and ensure client satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs, ensuring they receive the best possible service.
  • Ensure adherence to compliance and risk management rules, maintaining the highest standards of professionalism and integrity.
About Our Team

Our team is passionate about delivering exceptional client service and building strong relationships with our customers. We value diversity, inclusivity, and teamwork, and we are committed to creating a positive and supportive work environment.

What We Offer

As a Banking Advisor at National Bank, you will have access to a wide range of benefits, including competitive compensation, flexible benefits, and opportunities for career growth and development. We are committed to supporting your ongoing learning and development, providing you with the tools and resources you need to succeed in your role.

Requirements
  • Hold a college diploma (DEC) or equivalent.
  • Have customer service experience and an inclusive attitude.
  • Be open to diversity and have a positive attitude and empathy for clients.
  • Have a strong interest in technology and be skilled in sharing knowledge.
  • Be able to adapt to different situations and languages, including English and French.

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