Reception and Administrative Support Professional

7 days ago

Vancouver, British Columbia, Canada Jewish Federation Full time

About Us:

Jewish Federation is a Canadian Nonprofit Employer of ChoiceTM, renowned for its strong reputation for excellence. Our community-oriented work environment is warm and inclusive, with appreciation embedded in our culture. Staff feel valued for their contributions and are supported by dedicated leaders who are available and responsive to our needs.

An HR Coordinator promotes our health, wellness, and engagement, while an Infection Control Practitioner ensures our safety. Everyone is committed to quality and safety, and it shows in our state-of-the-art equipment, music, and entertainment, all generously funded through the Jewish Federation Foundation.

By enhancing funding that enriches the quality of life for our residents, we truly set our organization apart. Providing outstanding care is not always easy, but making a difference feels good. Working at Jewish Federation gives us a feeling of purpose and a sense of belonging. It's more than a way of working, it's a way of life.

Purpose of the Position:

Under general supervision, this position performs a variety of reception and clerical duties, including operating telephone and paging systems, receiving visitors, providing routine information, typing, and filing. May also accept calls from nursing staff regarding absence and call in relief staff according to pre-determined guidelines.

Responsibilities:

Operates switchboard and receives and transfers incoming calls; pages staff or other parties as required or transmits messages; pages general announcements as requested.

Responds to enquiries, receives visitors, and directs to appropriate areas. Provides standard information on facility and residents in accordance with facility policies.

Types a variety of documents, including memoranda, reports, and articles as requested, ensuring accuracy and completeness of documents.

Prepares donor acknowledgement cards as requested by the Foundation.

Sorts, records, and distributes incoming mail and processes outgoing mail.

Initiates established communication procedures in the event of fire or other emergencies, using paging and walkie-talkie systems as defined in established guidelines.

Records resident admissions, transfers, and discharges on designated forms and distributes information as per established guidelines.

Provides tickets, such as guest meal tickets, High-Holiday tickets, and HandiDart tickets, when requested; receives payment according to pre-determined ticket cost.

Coordinates bookings of meeting rooms as requested.

Contacts staff, residents' families, and non-staff regarding scheduled meetings or other matters as required.

Accepts calls from nursing staff regarding illness and absence from work; communicates information to In-Charge Nurse; and calls in relief staff according to instruction and pre-determined guidelines.

Delivers mail, flowers, meal trays, or other items to residents as required.

Qualifications:

Grade 12.

Medical Office Assistant certificate.

Two (2) years of recent related experience, or an equivalent combination of education, training, and experience.

Knowledge, Skills, and Abilities:

Ability to type at 45 w.p.m.

Ability to communicate effectively, verbally and in writing.

Ability to deal with others effectively.

Ability to organize work.

Ability to operate related equipment.

Physical ability to carry out duties of the position.

Hourly Wage: $27.56

Our Reception Desks: Our 2 reception desks are open 7 days/week.

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