Restaurant Operations Manager

4 weeks ago


Cambridge, Ontario, Canada TIM HORTONS Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  • Budget Management: Analyze and manage the restaurant's budget to ensure profitability and efficiency.
  • Operations Management: Evaluate and improve daily operations to enhance customer experience and increase sales.
  • Staff Management: Recruit, train, and supervise staff to ensure they have the skills and knowledge to deliver excellent customer service.
  • Marketing and Promotion: Participate in marketing plans and implement operational procedures to drive sales growth.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Language: English.
  • Work Hours: 30 hours per week.
Work Environment:

The Restaurant Manager will work in a fast-paced environment and must be able to multitask and prioritize tasks effectively.

Personal Suitability:
  • Accurate: Must be able to accurately manage budgets and track sales.
  • Flexibility: Must be able to adapt to changing circumstances and priorities.
  • Organized: Must be able to prioritize tasks and manage time effectively.
  • Reliability: Must be able to maintain a high level of reliability and accountability.


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