Customer Service and Account Management Professional
4 weeks ago
Westlund, a division of Emco Corporation, is a leading distributor of industrial products, serving clients across various industries since 1906. Our team is dedicated to providing quality products and exceptional customer service. We are seeking a highly motivated and organized individual to join our Management Development Program.
Program OverviewThe Management Development Program is a comprehensive training initiative that offers hands-on experience, mentorship, and guidance to ensure graduates excel in real-world challenges. The program consists of four phases, each focusing on a different aspect of our business operations.
Phase 1: Operations and LogisticsDuring this phase, you will gain a deep understanding of our shipping and receiving processes, counter sales, and operations management. You will work closely with our team to develop your skills and knowledge.
Phase 2: Customer Relationships and ProcurementIn this phase, you will focus on building strong relationships with customers and vendors, and develop your problem-solving skills. You will also learn about our procurement processes and how to source quality products.
Phase 3: Account Management and Proactive SalesDuring this phase, you will develop your business development and sales skills, and learn how to expand our customer base and create stronger partnerships. You will work closely with our sales team to develop your skills and knowledge.
Phase 4: Leadership and ManagementIn this final phase, you will develop your leadership and management skills, and learn how to manage a team and make strategic decisions. You will work closely with our leadership team to develop your skills and knowledge.
We are looking for a highly motivated and organized individual who is passionate about customer service and account management. If you are looking for a challenging and rewarding career opportunity, please apply for our Management Development Program.
- Proficient in Microsoft Office
- Valid driver's license
- Great mentors and on-the-job training
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
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