Service Writer

4 weeks ago


Sudbury, Ontario, Canada Cambrian Truck Centre Full time
Job Title: Service Writer

We are seeking a highly skilled Service Writer to join our team at Cambrian Truck Centre. As a Service Writer, you will be responsible for providing exceptional customer service, ensuring accurate and efficient service delivery, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Address customer complaints or concerns in a professional and courteous manner.
  • Provide accurate and timely information to customers regarding service options and pricing.
  • Arrange for billing and payment processing for services rendered.
  • Maintain accurate records and statistics related to service delivery.
  • Perform general office duties, including data entry and filing.
Requirements:
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a customer service or service delivery role.
  • Private sector experience preferred.
Work Environment:

Our team is dedicated to providing exceptional service to our customers. As a Service Writer, you will work in a fast-paced environment with tight deadlines and be required to work under pressure.

Benefits:
  • Dental plan.
  • Disability benefits.
  • Health care plan.
  • Paramedical services coverage.
  • Vision care benefits.
Financial Benefits:
  • Group insurance benefits.
  • Life insurance.
  • Pension plan.
  • Registered Retirement Savings Plan (RRSP).
Other Benefits:
  • Deferred Profit Sharing Plan (DPSP).
  • Permanent work term.
  • Bilingual work language.
  • 40 hours per week.

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