Quality Assurance Manager

1 month ago

Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

Job Title: Quality Manager

The Centre for Addiction and Mental Health (CAMH) is seeking a highly skilled Quality Manager to join our Clinical Laboratory and Diagnostic Services team. As a key member of our leadership team, you will be responsible for managing the overall Quality Management System (QMS) for Clinical Laboratory, Point of Care Testing (POCT), and Laboratory Information System (LIS).

Key Responsibilities:

  • Conduct quality audits and risk assessments to ensure compliance with regulatory requirements and laboratory accreditation standards.
  • Develop and implement personnel training, education, and competency programs to ensure staff are equipped to meet quality standards.
  • Monitor and analyze quality metrics, non-conformance events, and customer satisfaction surveys to identify areas for improvement.
  • Collaborate with quality, risk, legal, and clinical departments to establish and develop inter-professional collaboration and promote a culture of quality and safety.
  • Manage the quality assurance of research services and ensure compliance with regulatory requirements.

Requirements:

  • Graduate of an accredited General Medical Laboratory Technologist (MLT) program or equivalent education recognized by CSMLS.
  • Member in good standing with the College of Medical Laboratory Technologists of Ontario (CMLTO).
  • Bachelor's degree or higher in medical laboratory science, biological science, chemistry, or a related field.
  • Training or education certificates relevant to quality management in laboratory medicine and point of care testing.
  • Five (5) + years of experience working in a clinical laboratory setting, with a focus on quality management system.
  • Proven knowledge of regulatory requirements and quality assurance principles.
  • Experience in a leadership or management role.
  • Strong analytical and problem-solving skills, attention to detail, and excellent communication skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].

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