Quality Assurance Manager
3 weeks ago
Job Summary:
CB Canada is seeking a Quality Assurance Manager to oversee the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization's products and/or development processes.
Key Responsibilities:
• Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
• Identify and set appropriate quality standards and parameters for products
• Communicate quality standards and parameters to QA team and other appropriate staff
• Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens and content
• Identify and analyze recurring issues, bugs, defects, and other problems, recommending and facilitating solutions to these issues
• Reviews client, customer, and user feedback
• Ensure adherence to Company policies and procedures including health and safety and maintain compliance with laws, regulations and guidelines
• Translate functional and technical requirements, creative briefs, wireframes, and comps into corresponding test strategy, test plan and test cases
Requirements:
• Post-secondary degree or diploma, preferably with a focus in computer science
• Experience as a Quality Assurance Manager
• 5+ years' experience in software testing, preferably with consumer-facing websites involving interactive style guides, browser compatibility and accessibility
• Salesforce Marketing, Email Marketing Platform, Quality Assurance, Quality Assurance Testing, HTML, SQL, Test Strategy
• Experience in functionally testing emails, websites and mobile applications using variety of tools, emulators, browsers and devices, in both English and French
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