Quality Assurance Manager

2 weeks ago


Toronto, Ontario, Canada CB Canada Full time
Job Title: Quality Assurance Manager

Job Summary:

We are seeking a highly skilled Quality Assurance Manager to oversee the quality assurance department and staff at CB Canada. The successful candidate will be responsible for developing, implementing, and maintaining a system of quality and reliability testing for our organization's products and development processes.

Key Responsibilities:

Develop and implement processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery

Identify and set appropriate quality standards and parameters for products

Communicate quality standards and parameters to the QA team and other appropriate staff

Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content

Identify and analyze recurring issues, bugs, defects, and other problems, recommending and facilitating solutions to these issues

Review client, customer, and user feedback

Ensure adherence to Company policies and procedures, including health and safety, and maintain compliance with laws, regulations, and guidelines

Translate functional and technical requirements, creative briefs, wireframes, and comps into corresponding test strategy, test plan, and test cases

Requirements:

Post-secondary degree or diploma, preferably with a focus in computer science

Experience as a Quality Assurance Manager

5+ years' experience in software testing, preferably with consumer-facing websites involving interactive style guides, browser compatibility, and accessibility

Salesforce Marketing, Email Marketing Platform, Quality Assurance, Quality Assurance Testing, HTML, SQL, Test Strategy

Experience in functionally testing emails, websites, and mobile applications using a variety of tools, emulators, browsers, and devices, in both English and French

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