Administrative Coordinator

3 weeks ago

Toronto, Ontario, Canada pt Health Full time

About pt Health

pt Health is a leading provider of high-quality, defensible independent medical assessments. We are Canada's largest IME company, delivering timely access to an extensive network of over 1,700 experienced and well-credentialed medical, psychological, and allied health professionals in over 300 physical locations across the country.

Our Mission

We maintain overall service quality, accuracy, and consistency while catering to the geographical needs of our clients. We support our clients across a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers, and government organizations.

Job Summary

We are seeking a Document Management Specialist to join our dynamic team As a key member of our team, you will be responsible for reviewing documents, scanning and uploading documents into our Assessment Division Management System (ADMS), and ensuring the accuracy and consistency of document lists.

Key Responsibilities

  • Review documents for duplicates and miscellaneous items
  • Scan and upload documents into ADMS
  • Electronically bookmark and sort documents
  • Extract document lists for use in final reports
  • Verify document lists provided by referral sources
  • Monitor Documents Management Tracking Operational Report and Dashboard
  • Monitor emails for urgent files
  • Ensure timely forwarding of medical information to assessors
  • Provide excellent customer service
  • Problem-solve and troubleshoot issues
  • Enter data accurately and efficiently
  • Protect personal and personal health information

Requirements

  • 3 years of experience in a Client Service or administrative position, preferably in the insurance or healthcare environment
  • Relevant post-secondary or community college education
  • Medium-advanced level computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
  • Effective verbal and written communication skills
  • Proven organizational and multi-tasking skills

Accommodations

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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