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Edmonton, Alberta, Canada Jo Malone London Full time
Key Holder - Jo Malone London

We are seeking a highly motivated and experienced Key Holder to join our team at Jo Malone London. As a Key Holder, you will play a key role in supporting the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store.

Key Responsibilities:

  • Lead by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.
  • Use your retail expertise to carry out essential start and end of day cash reconciliation and opening and closing the store on a rota basis.
  • Provide coaching and mentoring to the sales team to help them achieve their sales and customer service targets.
  • Work collaboratively with the sales team to achieve sales and customer service targets.

Requirements:

  • Proven retail experience, preferably within the cosmetics industry.
  • Ability to provide exceptional customer service and achieve sales targets.
  • Previous experience in a supervisory role, including coaching and mentoring others.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.

We offer a competitive remuneration and benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, and highly competitive incentive compensation programs.

Jo Malone London is an equal opportunity employer and welcomes applications from diverse candidates. Accommodations for job applicants with disabilities are available on request.