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Library Support Specialist

2 months ago

Toronto, Ontario, Canada York University Full time

York University seeks a skilled Library Support Specialist to join its team in the Markham library. This role is responsible for providing exceptional support to students and faculty, ensuring seamless access to academic resources and facilities.

This key position requires an individual with strong communication skills, able to work effectively under pressure, handle multiple priorities, and collaborate with colleagues to deliver high-quality services.

The successful candidate will possess excellent interpersonal and organizational skills, demonstrated through experience working in public service environments, preferably in libraries or similar settings.

Responsibilities include:

  • Providing information services via various channels, including email, phone, and face-to-face interactions
  • Assisting with course reserve management and collection maintenance tasks
  • Maintaining accurate records and generating reports as needed
  • Developing and delivering web content using relevant applications

The ideal candidate will have two years of experience in front-line public service roles, ideally in reference environments or high-volume public service areas.

We are seeking someone with intermediate-level proficiency in Microsoft Office tools, particularly Word, Excel, and PowerPoint, as well as familiarity with online database searching and bibliographic research techniques.

This role offers a competitive salary, estimated at $53,000-$60,000 per annum, commensurate with experience and qualifications.