Workplace Relations Expert

2 months ago


Toronto, Ontario, Canada Aon Full time

Aon is currently seeking a skilled Employee Relations Specialist to join our team. This role can be virtual, hybrid, or office-based out of one of our Aon Canada locations.

The Employee Relations Specialist will be primarily responsible for providing expert, practical, problem-solving advice and support on Employee Relations matters, including but not limited to:

Performance Management: Providing guidance and counsel on performance management issues, partnering with colleagues, managers, and business leaders to address performance gaps and facilitating discussions to assess appropriate action.

Workforce Relations: Conducting investigations independently and bringing to closure following appropriate protocol, partnering with senior investigators on critical, complex situations that have potential for broad exposure.

Policy/Procedure/Employment Practices and Laws: Responding to complex questions about HR policy and process, supporting managers in applying HR policies to high-risk situations, and ensuring People Org Business Partners are appropriately involved.

HR Program Effectiveness/Project Participant: Providing input and feedback to Employee Relations Management on gaps and opportunities for improvement in HR programs and internal partnerships, representing Operations in projects to develop/refine HR programs as assigned by manager.

Key Responsibilities:

  • Conducting workplace investigations and bringing to closure following appropriate protocol
  • Providing guidance and counsel on performance management issues
  • Partnering with colleagues, managers, and business leaders to address performance gaps
  • Responding to complex questions about HR policy and process
  • Supporting managers in applying HR policies to high-risk situations
  • Representing Operations in projects to develop/refine HR programs

Requirements:

  • 1+ years of experience conducting workplace investigations
  • 3+ years of experience coaching employees, including managers, on HR policy and processes
  • Knowledgeable on employee relations standard processes
  • Knowledgeable on employment laws and HR trends
  • Strong listening, interpersonal, written, and oral communication skills in both French and English
  • HR process improvement project experience
  • Proficient in MS Office (Word, Excel, PowerPoint, Teams)
  • Ability to maintain confidentiality of sensitive data
  • Strong analytical skills and attention to detail
  • Highly motivated and self-directed
  • Ability to prioritize and complete tasks in time-sensitive situations

Aon's Commitment to Diversity and Inclusion:

Aon is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.

What We Offer:

Aon offers a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan and employee assistance program. We also offer flexible work arrangements, including telecommuting and flexible hours, to support work-life balance.

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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