Systems Administrator Operations Support Specialist

3 weeks ago


Toronto, Ontario, Canada Maarut Inc Full time

Job Summary:

We are seeking an experienced Systems Administrator Operations Support Specialist to join our team at Maarut Inc. The successful candidate will be responsible for supporting the migration of historical data from our current inventory tracking tool into our Configuration Management Database (CMDB).

Key Responsibilities:

  • Support the migration of all historical data from our current inventory tracking tool into CMDB
  • Support all ongoing project inventory data into CMDB
  • Rescript all existing logs and transfer/data entry all tracking lists into databases
  • Update and verify data accuracy in various dashboards
  • Assist in modifying Database structure as required
  • Review data for deficiencies or errors and correct any incompatibilities if possible
  • Research and obtain further information for incomplete data
  • Respond to queries for information and access relevant files or data
  • Reviewing and entering data information into the appropriate databases and dashboards
  • Proactively verifying data through sourced documents
  • Monitoring and updating existing data when required
  • Performing data searches
  • Assist with Audio/Visual and IT support

Requirements:

  • At least 3 years of Operations support experience
  • Experience with Justice Video Network, Audio/Visual hardware and software technologies, Videoconferencing hardware and software technologies, Configuration Management Database (CMDB), Inventory Management, ITIL framework and best practices, day-to-day computer systems operations, information retrieval packages, one or more communications protocols, database management and scripting, enterprise Data Analysis/visualization tools like PowerBI, MS Office (Excel) and data programs (PostgreSQL)
  • Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; and interpersonal skills
  • A team player with a track record for meeting deadlines


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