ServiceNow Platform Manager

4 weeks ago


Toronto, Ontario, Canada Paralucent Inc Full time
ServiceNow Delivery Expert

Paralucent Inc is a boutique technology project delivery and staffing company with a proven track record of success. Our team is passionate about execution, delivery, and client satisfaction.

We are seeking a skilled ServiceNow Delivery Expert to join our team and help our client, a tier 1 consulting firm, meet the future needs of their ServiceNow platform.

Key Responsibilities:

  • Manage the QAP release strategy to ensure seamless delivery of solutions.
  • Oversee the quality of the backlog and be accountable for its accuracy.
  • Drive ServiceNow upgrade planning and execution to meet changing business requirements.

Requirements:

  • Minimum 5+ years of experience in ServiceNow.
  • Minimum 7+ years of experience in project or people management functions.
  • Expert knowledge of enterprise-grade Service Management platforms and their application to complex hybrid cloud and on-premise solutions.
  • Good understanding of IT Security standards, policies, and procedures.
  • Prior experience in professional services environments or similar.
  • ServiceNow Certified System Administrator or ServiceNow CIS is an asset.
  • Certified Scrum Master is an asset.

About Paralucent Inc:

We are a passionate group dedicated to execution, delivery, and client satisfaction. Our team is committed to helping our clients succeed in the ever-changing technology landscape.



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