Restaurant Operations Manager

1 week ago


Hamilton, Ontario, Canada Jai Mak Foods Ltd. Full time
Job Title: Restaurant Operations Manager

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Jai Mak Foods Ltd.

About the Role

The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently. This is a challenging yet rewarding role that requires strong leadership skills, attention to detail, and a passion for delivering exceptional customer service.

Main Responsibilities
  • Determine the types of services to be offered and implement operational procedures to ensure seamless execution.
  • Conduct regular performance reviews to assess employee productivity and identify areas for improvement.
  • Cost products and services effectively to maintain profit margins while ensuring high-quality offerings.
  • Maintain accurate inventory levels and organize stockroom efficiently to minimize waste and optimize storage space.
  • E nsure compliance with health and safety regulations to safeguard employees, customers, and the environment.
  • Address customer complaints and concerns in a professional and courteous manner to build trust and loyalty.
  • Provide exceptional customer service by anticipating needs, resolving issues promptly, and exceeding expectations.
  • Plan, organize, direct, control, and evaluate daily operations to achieve strategic goals and objectives.
Benefits
  • A comprehensive dental plan to protect your oral health.
  • Disability benefits to provide financial security in case of unexpected events.
  • A healthcare plan to cover medical expenses and promote overall well-being.
  • Vision care benefits to correct or improve vision through corrective lenses or surgery.
Financial Benefits
  • A life insurance policy to provide financial support for loved ones in the event of your passing.
  • A permanent position with a standard 40-hour workweek, allowing you to balance work and personal responsibilities.
  • English as the primary language used in the workplace, ensuring effective communication with colleagues and customers.

Estimated Salary: $65,000 - $85,000 per annum, commensurate with experience and qualifications. This figure is based on industry standards, location, and the level of responsibility associated with this role.



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